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- The position is Onsite (No Work from Home).
- Position: Operations Specialist III
- Job duration: 09 months of contract
- Location: Chandler, AZ 85224 (Onsite)
- Work Schedule: 8 AM to 5 PM Monday- Friday (Hybrid)
- Pay Rate: $21 /hour on W2
- Proficient PC skills including MS applications – ability to type proficiently is a must.
- Communicate effectively including excellent listening skills and professional phone/email etiquette.
- Ability to manage outbound calls to internal and external clients as a part of the problem resolution and New Accounts process.
- Demonstrate a proven ability to navigate multiple systems simultaneously.
- Capable of multitasking and working efficiently in a high-productivity environment.
- Excellent organization skills; ability to prioritize and handle multiple client requests always exercising sound judgment.
- Proven history of effective ownership and accuracy.
- Possess the ability to work independently while effectively managing and finding resolution to complex situations.
- Strong problem-solving skills/analytical skills.
- Maintain current knowledge of Banking products, policies, and services while keeping abreast of regulations and mitigating risk.
- Exhibit professionalism in all situations.
- Proven in-depth research skills.
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