Senior Product Designer

Job DescriptionJob DescriptionWho is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity 

Flock Safety is seeking a talented Senior Product Designer to join the growing product design team. As a new member, you’ll design new experiences that delight our customers and help eliminate crime. 

The ideal candidate will have exceptional product design skills that are user-centered and the technical knowledge to tackle complex customer problems and insights while collaborating with other designers, engineers, and product managers to research, define, and iterate on solutions for web, mobile, and responsive design. You will have the opportunity to use your entire range of design skills to push the boundaries of what is possible in our mission to create a safer and more equitable society. 

Your main priority will be designing for the Real-Time experience. Your second priority will be supporting design initiatives across the web platform by working closely with other designers, stakeholders and customers to understand the problem, iterate on thoughtful solutions, and validate those designs through user testing and prototyping. This will give you exposure to other experiences within FlockOS as a learning opportunity and for internal mobility, as well as further integrate you with other teams to establish a strong partnership.

You will join the Law Enforcement Customer Experience Team at Flock. This role reports to the Director of Product Design, and is a key member of the Design Team. This position is based out of your home office with minimal travel required. 

The Skillset 

• Minimum 6+ years of cross-platform UX/UI design experience (Web, Android, iOS).

• Formal training in design or similar (Graphic design, HCI, Interactive, Communications, Industrial design, Computer Science, etc) 

• Huge bonus of Interactive background.

• Expert technical knowledge in working with design systems, libraries, and style guides. Atomic design and design for development is a bonus

• Outstanding visual design and UI skills (Including color, layouts, iconography, and typography.) Focused on pixel perfection.

• Expert knowledge in prototyping and ideation tools. Figma mastery is a must.

• Extensive knowledge of design methodologies in user research and testing. 

• Ability to give and receive design feedback from other designers and cross-disciplinary partners and not take it personally.

• Clear written and verbal communication style.

• A high-quality portfolio that shows web products (emphasis on interactive) showing how you resolved complex design challenges through iteration and testing. (Applications without portfolio samples will not be considered)

Feeling uneasy that you haven’t ticked every box? That’s okay; we’ve felt that way too. Studies have shown women and minorities are less likely to apply unless they meet all qualifications. We encourage you to break the status quo and apply to roles that would make you excited to come to work every day.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Senior Product Designer at Flock Safety.

The First 30 Days

• Learn about our People, Products, and Processes

• Build relationships across the design team, Engineering and Product Management in your product experience. Build relationships with stakeholders

• Spend time with customers, and learn the pain points and needs. Follow along a demo, go on-site during an install, join a training, join a customer success call 

• Learn the ins and outs of our Design System and guidelines

The First 60 Days 

• You have built the trust in the team, product management and software engineering to be successful

• You’ve built strong relationships with key partners (i.e. PMs, Engineering, Marketing, CSMs) across the organization

• You know the customer and have learned the pain points and needs.

• Have started advocating for user-centered practices

• You have started to help implement things that will make our design function stronger

90 Days & Beyond 

• You have a strong collaboration and have built trust with the design team, PMs, and engineers

• You have provided guidance, advise, and inspiration to your teammates.

• You’ve kicked off design iniative for the mobile app

• You have been an active participant and contributor to several product initiatives

• You have contributed to the mobile design library

• You have become a champion for user-centered design practices grounded in research, customer insights and data, user journeys, testing, and prototyping.

• You have designed thoughtful experiences, elegant UI, user flows and interactions for some new and emerging features

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

2. The Hiring Manager Interview: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. 

3. The Panel: Learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values. Depending on the team and role you are interviewing for, you may meet with several teammates as well as cross-functional partners. 

4. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

5. The Executive Review: A chance to meet an executive and view Flock from a different lens. Be prepared to ask well-thought-out questions about the company, culture, and more. 

The Perks 

Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.Company DescriptionWe are the first public safety operating system empowering over 2000 cities to eliminate crime. Our cameras and devices detect objective evidence, decode it with machine learning, and deliver it into the hands that stop crime. Communities operating on Flock Safety reduce crime by up to 70%.

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