Licensed Funeral Director

2 weeks ago

Saint Louis, United States Royalty Memorial Full time
Job DescriptionJob Description

Oversee all aspects of funeral arrangements

  • · Compassionately facilitates funeral arrangement discussions with next of kin and preside over visitation, funeral graveside services in accordance with family’s wishes; company expectations; and local, state , or federal laws
  • · As the licensed Funeral Director, responsible for the compliance· with all mortuary, health, and vital statistics regulation compliance within the funeral establishment(s)
  • · Receives or initiates call to deceased next of kin
  • · Exhibiting concern and empathy, obtains or confirms deceased and family contact information, briefly discusses needs
  • · Perform transfers adhering to company in accordance with company standards and processes
  • · Cares for deceased in a respectful manner.
  • · Initiate case actions within proprietary software and database
  • · Greets next of kin and escorts to meeting space
  • · Initiates and facilitates Arrangements while assessing needs and summarizing desired outcomes
  • · Responsible for reviewing and authorizing merchandise and service contract revisions.
  • · Directing Services-Confirms authorization to proceed with service arrangements
  • · Presides as Master of Ceremonies (MC) for visitation, funeral, or graveside services in a professional, organized, and caring manner in accordance with company standards
  • · Shall be present when the casket containing a human body is placed placed in a grave, crypt, or burial vault and verifies that any· personal belongings are removed from the deceased prior to burial per Arrangements.
  • · Visually inspects deceased, adjusts casket dressing, deceased· attire or makeup, or communicates concerns to preparation staff
  • · Visually inspects Services Arrangements (visitation, funeral, or· graveside) against contractual arrangements and the next of kin· expectations; initiates corrective action as appropriate; may· provide instruction or guidance to services team members
  • · Interacts with the family to fulfill the death care requests
  • · Perform a variety of event planning responsibilities including but not limited to resource planning and ordering of music, and flowers to fulfill Arrangement requests
  • · Produce Memorial products that may include scanning photos, ordering memorabilia etc.
  • · Prior to event, prepares event room including but not limited to set-up chairs, tables, flowers, guest books, and appropriate décor
  • · Post event cleans chairs, tables, floors, proper storage of items,
  • · May perform a variety of attendant duties including but notlimited to parking lot attendant, driver, usher, pallbearer, or courier
  • · Works under general guidance
  • · New associates are learning to apply licensure to business· environment complying with regulations, policies, and· procedures; work may be peer reviewed for accuracy, quality, and· education; collaborates with peers or manager for assistance and guidance
  • · Exhibits accountability for behaviors.
  • · Ensures compliance with local, state, and federal regulations
  • · Takes the initiative to discuss assignments, expectations, priorities· and deadlines as well as seek guidance and coaching from manager
  • · Ability to adjust to change
  • · Additional responsibilities as requested or assigned
  • · Ability to work both indoors and outdoors during all seasons and weather
  • · Attire - professional business attire required when in contact with families
  • · Postures – Frequent continuous period of time sitting or standing· up to 6 hours per day; frequently climbing stairs to access buildings

 

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