Director of DevOps

ABOUT US

Metrc is the most trusted and experienced provider of cannabis regulatory systems in the United States and is growing extremely rapidly to expand globally. We provide a solution that combines advanced software, radio-frequency identification (RFID) technology, a dedicated customer support team, and a secure database to track and trace cannabis from growth, harvest, and processing to testing, transport, and sale. As the Director, DevOps, you will have the opportunity to thrive in a fast-moving, fluid environment, and be passionate about implementing change, great processes and procedures in a commercial setting at a fast-growing technology company.

ABOUT THE ROLE

The Director of DevOps is responsible for overseeing the company's DevOps strategy, ensuring the seamless integration, migration, and deployment of software across all platforms. This role requires a visionary leader who can drive the adoption of best practices, foster a culture of automation, continuous improvement, and collaboration, and ensure the reliability, scalability, and security of our infrastructure.

KEY RESPONSIBILITIES

• Develop and execute the DevOps strategy, aligning with business objectives and technology goals.
• Lead, mentor, and grow a high-performing DevOps team, fostering a culture of collaboration, continuous improvement, and innovation.
• Collaborate with engineering, product, infosec, and operations teams to ensure seamless integration and delivery of applications.
• Build, manage, and mentor a high-performing DevOps team, including DevOps Engineers, Site Reliability Engineers (SREs), Cloud Engineers, and Release Managers.
• Foster a culture of continuous learning and improvement within the team.
• Manage container infrastructure hosted in cloud environments (AWS, Azure, GCP) and container orchestration platforms (e.g., Kubernetes, Docker Swarm).
• Oversee the design, implementation, and maintenance of scalable, reliable, and secure infrastructure using container orchestration tools.
• Implement infrastructure as code (IaC) practices using tools like Terraform, Ansible, or CloudFormation.
• Ensure infrastructure as code (IaC) practices are followed and automated across all environments.
• Develop and maintain robust CI/CD pipelines to automate the build, test, and deployment processes.
• Work closely with development and infosec teams to integrate testing and security into the CI/CD pipelines.
• Ensure the reliability and stability of deployment processes, reducing downtime and increasing release frequency.
• Implement comprehensive monitoring, logging, and alerting systems to ensure infrastructure and application performance.
• Perform regular performance tuning, capacity planning, and disaster recovery planning.
• Utilize tools such as New Relic, Prometheus, Grafana, ELK Stack, and Datadog for monitoring and observability.
• Drive incident management processes, ensuring timely resolution and root cause analysis.
• Ensure infrastructure security by implementing best practices for identity and access management, network security, and data protection.
• Ensure DevOps practices adhere to security standards and compliance requirements.
• Conduct regular security audits and vulnerability assessments, implementing necessary remediation measures.
• Collaborate with the security team to implement DevSecOps practices, integrating security into the CI/CD pipeline.
• Communicate DevOps goals, progress, and challenges to executive leadership.
• Communicate effectively with stakeholders, providing regular updates on infrastructure status, project progress, and potential risks.
• Promote a DevOps culture across the organization, advocating for best practices in automation, collaboration, and continuous improvement.
• Work closely with engineering, product, and QA teams to ensure alignment on goals and priorities.
• Evaluate and manage relationships with third-party vendors and tools relevant to DevOps practices.
• Ensure the adoption of best-in-class tools and technologies.
• Develop and manage the DevOps budget, ensuring efficient allocation of resources.
• Identify cost-saving opportunities without compromising on quality and reliability.

QUALIFICATIONS

• Bachelor’s degree or higher in Computer Science, Engineering, or a closely related field.
• 10+ years of experience in DevOps, infrastructure, and operations roles, with the majority in DevOps.
• 5+ years of leadership experience managing DevOps.
• Proven experience with container orchestration tools (e.g., Kubernetes, Docker Swarm).
• Strong background in CI/CD pipeline development and management.
• Experience with Azure cloud (AWS, GCP, others a plus).
• Strong expertise in cloud platforms (Azure, AWS, GCP) and container orchestration (Kubernetes, Docker Swarm).
• Proficiency in CI/CD tools (e.g., TeamCity, Jenkins, GitLab CI, CircleCI) and infrastructure as code (Terraform, Ansible, CloudFormation).
• Experience with monitoring and observability tools (e.g., New Relic, Prometheus, Grafana, ELK Stack, Datadog).
• Strong scripting and automation skills (e.g., PowerShell, Python, Bash).
• Excellent leadership and team management skills.
• Strong problem-solving and analytical skills.
• Effective communication and collaboration abilities.
• Strategic thinking and ability to align technical initiatives with business goals.

PREFERRED QUALIFICATIONS

• Certifications in cloud platforms (e.g., AWS Certified Solutions Architect, Google Cloud Professional DevOps Engineer, etc.).
• Experience with microservices architecture and service mesh (e.g., Istio, Linkerd).
• Knowledge of security frameworks and compliance standards.

PERSONAL ATTRIBUTES

• Strong commitment to continuous improvement and learning.
• Passion for innovation and staying up-to-date with industry trends.
• Open-mindedness to adopt the best technologies for the job.