IT Administrator

Information Technology Administrator

AquaPhoenix Scientific, located in Hanover, PA is seeking an Information Technology Administrator to join our IT team as a technical expert responsible for maintaining the network, hardware and software systems within our organization and ensuring all systems are up-to date and operating smoothly. Must have a strong technical background and customer service skills to provide technical support to approximately 300 users in a multi-site company, manage and support the IT infrastructure and oversee security to protect data and manage access controls. We offer a family-minded work environment where your contributions are appreciated, and your presence is valued. This is a full-time, exempt position with full benefits and no direct reports.

Although not all inclusive, additional responsibilities, expectations, and skills will include:

• Assist in the installation, configuration, and maintenance of computer hardware, printers, software, and networks.
• Monitor system and network performance and troubleshoot issues to ensure optimal functionality.
• Manage and maintain server and software backup systems.
• Implement and maintain IT process automation.
• Provide technical support to end-users, resolving hardware and software issues promptly.
• Perform routine system maintenance tasks, including updates, and patches.
• Assist in the management of user accounts, permissions, and access rights.
• Maintain accurate documentation of IT systems, processes, and procedures.
• Collaborate with senior IT staff on various projects and initiatives.
• Stay up to date with the latest industry trends and technologies.
• Work outside of regular business hours as needed.
• Be available for occasional travel to other sites/branches in the United States.

AquaPhoenix Scientific considers applicants with diverse backgrounds, education, and work experience; however, applicants for the IT Administrator position will frequently have a combined education and/or work experience that is a minimum of a high school diploma, plus a four-year degree in computer science, Information Technology or similar field and experience in installation, configuration, and maintenance of computer hardware, printers, software, and networks.

Other qualifications and attributes include:

• Certifications in information technologies are a plus.
• Knowledge and understanding of network and system administration concepts.
• Expert knowledge in Windows operating systems and common software applications.
• Strong problem-solving skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and adapt to new technologies and challenges.
• Experience with Active Directory and Microsoft Entra ID.
• Experience with virtualization technologies: VMWare and Hyper-V.
• Knowledge of Cloud services: Office 365, Azure, and AWS
• Scripting skills (e.g., PowerShell, VB).
• Familiarity with cybersecurity principles and best practices.
• Ability to travel infrequently via vehicle, air, and/or other modes of transportation.
• Valid US driver’s license.

About AquaPhoenix Scientific

AquaPhoenix is driven by a company culture that inspires a flexible, fun, ‘can-do’ approach to business. We are an industry leader in water testing kits and reagent manufacturing, as well as a distributor of thousands of testing products and supplies for a multitude of industries including industrial water treatment, cleaning & sanitation, oil & gas, environmental, water conditioning, and education.

If you are looking for a great work environment, competitive pay, bonus opportunities, career growth, and exceptional benefits that include health, dental, vision, 401(k), STD/LTD, and generous paid time off consider a career with AquaPhoenix Scientific. We are an Equal Opportunity Employer that embraces diverse skills, perspectives and ideas that help our business grow. Minorities, females, protected Veterans, and individuals with disabilities are urged to apply. For more information or to apply, please visit www.aquaphoenixsci.com.