Managed Services Engineer and System Administrator
1 month ago
We are seeking an IT expert to join our team Initially you will learn about customer systems and work with the team to resolve computer-related issues for our clients. You will be expected to advance rapidly and become the 'primary' IT manager for clients within 1 year - completing planning and systems designs. Considerable IT experience and aptitude is required. Previous MSP Experience is major consideration.
Responsibilities:
- Provide technical assistance with computer hardware and software
- Resolve issues for clients via phone, in person, or electronically
- Recommend hardware and software improvements
- Track customer issues and resolutions
Qualifications:
- Previous experience in IT and customer service,
- Ability to build rapport with clients
- Strong troubleshooting and critical thinking skills
- Positive and professional demeanor
- Mac and PC skills
- Windows Server Skills
- Strong working knowledge of Layer 2 and Layer 3 networking
- Strong experience with G-Suite, Office 365. SFDC skills are a plus
- Managed service company experience is a huge plus
Full time salaried position with significant performance bonuses. 401k. Medical insurance allotment.
Must be local or willing to relocate.
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