Application Engineer

3 months ago

Johns Creek, United States Control Southern Full time
Job DescriptionJob Description

 

Position Title:      Application Engineer I

FLSA Status:         Exempt

Reports to:           Application Engineering Manager

Department:        Valve and Specialty Instruments

Control Southern believes that When Integrity Leads, Success Follows.  https://www.controlsouthern.com/about-us/ 

Job Summary:

The role of the Application Engineer is to directly assist our clients through engineering support, quotation development, logistics and sales fulfillment, as well as customer service activities in a defined sales territory.  Work with internal teammates and customers through application consultations, product selections, and sales processes.

Principal Duties and Responsibilities:
• Engineer, select, configure, and quote products and services to industrial process control clients.

  • Formulate creative solutions to be delivered on time while working within logistic constraints.
  • Own and direct the internal flow of quotes and orders for multiple business units.
  • Develop technically sound final control process solutions that are beneficial for both the customer and Control Southern.
  • Respond quickly and completely to requests for quotes, orders, technical support, etc.
  • Ensure customer purchase orders are processed in a timely manner.
  • Monitor and optimize profit margins.
  • Participate actively in training assignments and classes.
  • Advocate on the customer’s behalf any issues or problems with principal suppliers.
  • Develop basic understanding of unique technical specifications with awareness of customers’ business constraints.
  • Manage the sales process from quote-to-cash, including qualification of sales leads and requests using Sander Selling System processes and Challenger Sale philosophies.

Technical Skills & Ability

  • Demonstrate initiative, critical thinking skills, and self-discipline in personal development.
  • Succeed in a highly technical and multi-tasking environment.
  • Show attention to detail, with the ability to identify and adhere to basic specification requirements including financial, scheduling, mechanical, and spatial constraints.
  • Demonstrate solid mechanical aptitude.
  • Exhibit strong professional communication skills.
  • Display fundamental problem solving and critical thinking skills when working through daily situations.
  • Manage workload and prioritize tasks with some assistance.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands:

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing as necessary. The ability to remain seated at keyboard for long periods of time during the workday.

Travel:

As necessary. Five to ten days per year is typical.

Qualifications:

A Bachelor’s degree in Engineering (B.S.) or equivalent from a four-year college is required.

Two years industry related experience with preference for process control functions preferred.

Working knowledge of Microsoft Office suite applications required (Outlook, Excel, Word).

Exposure to Enterprise resource planning (ERP) software preferred (IFS, Oracle, SAP).

Experience with customer relationship (CRM) software preferred (Salesforce, ACT).

Effective interpersonal and communication (oral & written) skills required.

Must be very customer focused.

 

Education

Required

Bachelors or better in Engineering.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Company DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.

Control Southern helps manufacturing plants in the Southeast run better, faster and smarter through automation and customized valve solutions. We offer on-site consultation, engineering services, top-notch products and business experience.

To grow even more, we are seeking candidates with integrity, a drive to excel in engineering, a dedication to customer service and a thirst to innovative in management.

Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique solutions for our clients in power, pulp & paper, life science, chemical, food & beverage, alternative energy and many other process industries, we help the world run more efficiently.

Across North America, Emerson strategically partners with local companies to assist with delivery, ensure quality, and maximize lifetime value of all automation assets. This integrated network of twenty-one strategically selected local companies, known as Emerson Impact Partners, offer the tools, services, subject matter experts, local expertise, and technologies within and beyond Emerson’s portfolio to serve valve, automation and reliability needs.

As an Emerson Impact Partner for Georgia, Bahamas, the majority of Florida and Alabama, and portions of Tennessee, Control Southern connects customers with world-class solutions, superior technical expertise, and life-cycle services.

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesCompany DescriptionAt Control Southern, we believe that if you live with integrity, success will follow.\r
\r
Control Southern helps manufacturing plants in the Southeast run better, faster and smarter through automation and customized valve solutions. We offer on-site consultation, engineering services, top-notch products and business experience.\r
\r
To grow even more, we are seeking candidates with integrity, a drive to excel in engineering, a dedication to customer service and a thirst to innovative in management.\r
\r
Our expertise is backed by Emerson, a leader in global manufacturing and technology. With a team of highly skilled automation professionals developing unique solutions for our clients in power, pulp & paper, life science, chemical, food & beverage, alternative energy and many other process industries, we help the world run more efficiently.\r
\r
Across North America, Emerson strategically partners with local companies to assist with delivery, ensure quality, and maximize lifetime value of all automation assets. This integrated network of twenty-one strategically selected local companies, known as Emerson Impact Partners, offer the tools, services, subject matter experts, local expertise, and technologies within and beyond Emerson’s portfolio to serve valve, automation and reliability needs.\r
\r
As an Emerson Impact Partner for Georgia, Bahamas, the majority of Florida and Alabama, and portions of Tennessee, Control Southern connects customers with world-class solutions, superior technical expertise, and life-cycle services.\r
\r
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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