Catering Event Coordinator

3 days ago

New Bern, United States The Flame Ltd Full time
Job DescriptionJob Description
  • Solicit, negotiate and book new and repeat catering business through various efforts including outside sales calls, telemarketing, mailings, referrals, networking etc. to maximize catering and room revenue.
  • Respond to RFP's received via direct inquiries, third party lead sites, internet/website and walk-in leads and send proposals, collateral and menus, logging all activity and following up with potential clients.
  • Work with clients in order to obtain all final booking details, i.e., food & beverage, room set-up and audio-visual requirements.
  • Ensure quick, efficient responses to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects.
  • Develop and continually enhance relationships with key catering accounts and individuals to maintain and increase our market share.
  • Holds regular meetings with F&B/Banquet department to review BEOs, upcoming events and other updates as needed.
  • Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals.
  • Fill in and support coworkers and team as needed to ensure efficient operation.

General Requirements:

  • Outstanding customer service skills and ability to attend to guests and associates in an attentive, friendly, courteous and service oriented manner.
  • Exceptional communications skills in terms of the ability to negotiate, convince, sell and influence professionals.
  • Must be able to speak, read, write and communicate in English to adequately perform the duties of the job.
  • Knowledge of sales/hospitality practices.
  • Ability to investigate and analyze current activities or information in the sales/marketing field.
  • Ability to travel to area businesses and accounts to solicit new business.
  • Must be effective at listening to, understanding, and clarifying inquiries made guests, staff and corporate officers.
  • Ability to multitask and prioritize and delegate daily workload.
  • Outstanding organizational and time management skills.
  • Ability to handle sensitive material with the utmost discretion and confidentiality.
  • Must be energetic, a self-starter, and able to work in a fast-paced environment.
  • Must be detail-oriented and able to work both independently and with a team.
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be able to show initiative, including anticipating guest or operational needs.
  • Must be willing to work on weekends and evenings if required.
  • Employee must be able to maintain standards of attendance and punctuality and must be able to work varying schedules that include evenings, weekends, holidays and extended hours as business dictates.
  • State Issued Driver's License

Education & Experience:

  • 5+ years of experience in a sales position
Company DescriptionFull Service CatererCompany DescriptionFull Service Caterer

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