Bender Applications Engineer

2 months ago

Novi, United States BLM GROUP USA CORPORATION Full time
Job DescriptionJob DescriptionBE PART OF A MANUFACTURER LIKE NO OTHER.

When you work with the world's most innovative companies, you know you're making a difference. Our clients are the game changers, leaders and investors who fuel the global innovation economy. They're the businesses behind the next fabrication breakthroughs. And the visionaries whose new technologies could transform the way people live and work.

They come to BLM GROUP USA for our expertise, deep network and nearly sixty years of experience in the industries we serve, and to partner with diverse teams of passionate, enterprising BLMers, dedicated to an inclusive approach to helping them grow and succeed at every stage of their business.

Join us at BLM GROUP USA and be part of bringing our clients' world-changing ideas to life. At BLM, we have the opportunity to grow and collectively make an impact by supporting the innovative clients and communities BLM GROUP serves. We pride ourselves in having both a diverse client roster and an equally diverse and inclusive organization.




Job Title: Bender Applications Engineer

Department: Sales/Marketing

FLSA Status: Exempt

Summary

Under direct supervision of the Applications Manager, Lasertube, Press Brake, analyzes the customer’s application requirements and selects the equipment that would best fit their needs. Conducts demonstrations and applications tests and studies on behalf of customers in applications. Provides advanced technical support to Regional Managers and Product Manager.

Essential Functions

The duties listed below are the specific duties and tasks that someone in this position must accomplish. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the level and/or class of this position.

  • Analyzes customer drawings to determine the feasibility of an application utilizing BLM’s product offerings.
  • Evaluates and conducts time studies to determine the most effective machine solution for the customer in a timely fashion.
  • Perform a thorough application analysis; recommend a best fit bender solution for the customer.
  • Conducts bender demonstrations for customers at the BLM GROUP USA facility in Novi, MI.
  • Works with Applications Manager(s) and Bender Product Manager(s) to maintain the equipment, tooling, and demonstration material inventory in the BLM GROUP USA Solution Center.
  • Manages customer service tickets submitted for bender applications-related topics.
  • Occasionally support customers in the field with advanced training and/or applications.
  • Commissioning and calibration of Solutions Center benders.
  • Responsible for development of demonstration parts.
  • Presentation of bender software at tradeshows.
  • Assist with the development of Sales Tools for new features or machines.
  • Maintains a positive rapport and business relationship with customers by providing outstanding customer service.
  • Travel to Italy 1-2 times per year to have continual training in software and hardware of BLM GROUP products.
  • Travel up to 30% as needed by management.
  • Maintain a safe work environment and operate within OSHA/MIOSHA guidelines.
  • Communicate with other departments as necessary.
  • Ability to work overtime as required by workload and customer necessity.
  • Other duties as assigned by management.

Qualifications

  • Associate’s degree in a related technical field; prior experience or equivalent military training may be substituted for a degree.
  • At least three (3) years of bending experience across multiple applications including bender setup, bender service, bender maintenance experience, or CNC bender part programming.


Licensing/Certifications


Valid Driver’s License with no more than two (2) points on a driving record within a three (3) year period.

Knowledge, Skills, and other Abilities


  • Thorough understanding of bending tool designs and how they apply to specific machine and part applications.
  • Thorough knowledge and understanding of statistical evaluations.
  • Thorough knowledge and understanding of robotic cell integration.
  • Must be able to help advise others within the department with respect to technical matters.
  • Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook).
  • Able to effectively use the Internet.
  • Highly organized.
  • Excellent verbal and written communication skills.
  • Must be able to work effectively with minimal supervision.
  • Must have excellent time management skills.
  • Able to effectively work with all levels of team members and all types of customer personalities.
  • Fluent in Italian preferred, but not necessary.

Equipment, Machinery, Tools, and Vehicles Used


General office equipment, including computers, printers, fax machines and telephones.


Physical Demands


The physical demands described here are representative of those that an employee must be able to accomplish to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

While performing the duties of this job, the employee is regularly required to use hands to manipulate, handle, feel or operate objects, tools or controls; reach with hands and

arms; stand; talk and hear; walk; sit, climb or balance; stoop, kneel, crouch or crawl; and lift or move up to eighty (80) pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral visions, depth perception and the ability to adjust focus.

Mental Demands

While performing the duties of this position, employees are regularly required to use written and oral communication skills; read and interpret technical data, information, and documents. Analyze and solve problems, use math and mathematical reasoning; observe and interpret situations; learn and apply new information or new skills; work under imposed manufacturing deadlines; interact with staff and other organizations; and frequently deal with dissatisfied or quarrelsome individuals.

Working Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

The incumbent works primarily in an office environment. May occasionally work in a manufacturing facility where the noise level may be moderate to loud.

The position requires approximately 30% travel. Must be available to travel both domestically and internationally as required by management.

Reporting Relationships


This position reports to the Applications Manager, Lasertube, Press Brake

Supervisory Responsibility

N/A




We are an Equal Employment Opportunity (“EEO”) Employer. If you need assistance or an accommodation with completing the application, you may contact us at (248) 560-0080.


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