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Applications Engineer
1 month ago
Corelis Inc. is a leader in high-performance JTAG-based tools, bus analysis tools, and embedded test tools for hardware development and automated testing. Corelis offers the industry’s broadest line of JTAG/boundary-scan software and hardware products and is an industry leader in the JTAG interface and boundary-scan market. Corelis has an immediate opening for an Applications Engineer at their Cerritos, California headquarters. As an industry leader and innovative technology group, we work together to deliver the highest quality boundary-scan products to our customers. We are seeking ambitious and self-starting team players who are motivated to reach new levels of success, individually, as well as collectively. Corelis offers a challenging and professional environment, attractive compensation, and a very competitive benefits package.
Applications Engineer provides customer-facing, telephone, and email pre-sales and post-sales technical support, recommends products and solutions, and trains partners and end users in the Corelis technology. This position will use technical knowledge, product expertise, and programming skills to research and resolve application and product support questions. Often requires direct interaction with customers via email and telephone in addition to our Sales Engineers and Corelis Engineering team. This position will provide post-sales support and develop support strategies for current and new products.
Duties and Responsibilities
- Ability to work directly with customers professionally in person, on phone calls, or by email.
- Research, diagnose, troubleshoot, identify, and resolve customers’ issues promptly.
- Develop test procedures for customer systems using Corelis products.
- Provide pre-sales and post-sales support on technical issues related to product function, specifications, and applications. Must be able to demonstrate professional presentation skills on complex topics to both technical and non-technical audiences.
- Collaborate with sales and engineering teams to understand client requirements and recommend product solutions.
- Work with clients and internal teams to communicate feedback, resolve issues, and drive product enhancements.
- Conduct product demonstrations and presentations to showcase the capabilities and benefits of our solutions to clients.
Qualifications and Desired Skills
- Bachelor of Science in Electrical Engineering, Computer Engineering, or related field of study
- 2+ years of customer-facing experience.
- Will handle ITAR-related materials; must be a US Person.
- Exceptional ability to multi-task in a fast-paced and dynamic technical environment.
- Strong technical writing and verbal communication skills.
- Experience and ability to read electrical schematics.
Desired Skills
- Experience with test execution tools and developing test plans for JTAG tests or in-system programming is a plus.
- Familiarity with programmable parts such as flash memories, CPLDs, and FPGAs is a plus.
- Knowledge of Boundary-Scan (IEEE 1149.1 JTAG) technology is a plus.
- Hands-on electronics test engineering and digital design experience are a plus.
- Experience in troubleshooting and repair a plus.
- Experience in industries such as aerospace and defense, transportation, semiconductor, or test and process automation is a plus.
- Exceptional ability to self-motivate and to work proficiently, both independently and in a team environment.
- May be assigned additional technical support assignments with clearly defined objectives and scope as needed.
- Travel Requirements: Approximately 10%.
Corelis is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening.
COMPENSATION AND BENEFITS:
Base salary is just one part of your total rewards package at Corelis. You will also receive access to comprehensive medical, vision, and dental coverage, access to a company match 401(k)-retirement plan, long-term disability insurance, and life insurance. You may also accrue paid vacation and paid sick time & will be eligible for 10 paid holidays per year.
