Childcare Center/After-School Program Manager
4 weeks ago
Salary | $56,000 - $70,000/yr DOE/DOQ
Location | Los Angeles County, Site TBD
Classification | Hourly, Non-exempt
Status | Regular, Full-time
Reports To | Chief Executive Officer
Supervises | Childcare Center/After School Program staff, as assigned
Effective Date | 7/01/24
Revision Date | 10/15/24
Job Purpose/SummaryThe Childcare Center/After School Program Manager is responsible for overseeing the day-to-day operations of a small childcare center and after school program, ensuring a safe, nurturing, and educational environment for children. This role involves managing staff, coordinating educational programs, ensuring compliance with regulations, and maintaining positive relationships with parents and the community. The Childcare Center/After School Program Manager is also responsible for managing child care vouchers.
Essential Duties & ResponsibilitiesLeadership and Management:
- Supervise and support childcare/after school program staff, including (but not limited to) teachers, assistants, and administrative personnel.
- Conduct regular staff meetings, performance evaluations, and professional development opportunities.
- Ensure adequate staffing levels and manage staff schedules.
Program Development and Implementation:
- Develop, implement, and oversee age-appropriate educational programs and activities.
- Ensure programs meet the developmental needs of children and align with best practices.
- Monitor and evaluate program effectiveness, making adjustments as necessary.
Regulatory Compliance:
- Ensure the center complies with all state and local regulations, including health, safety, and licensing requirements.
- Maintain accurate records, including children's files, staff certifications, and inspection reports.
- Prepare for and participate in inspections and audits.
Health and Safety:
- Ensure a safe and clean environment for children and staff.
- Develop and implement health and safety policies and procedures.
- Address and resolve any safety issues promptly.
Parental and Community Engagement:
- Communicate regularly with parents regarding their child's development and any center updates.
- Organize and participate in parent-teacher conferences, open houses, and family events.
- Build and maintain positive relationships with the local community and stakeholders.
Financial Management:
- Monitor expenses and ensure the center operates within budgetary constraints.
- Manage enrollment processes and maintain accurate billing and payment records.
Administrative Duties:
- Oversee the daily administrative operations of the center.
- Maintain accurate attendance records for children and staff.
- Handle inquiries, tours, and enrollments efficiently and professionally.
Other duties as assigned or required to fulfill the mission of Sacred Path.
Experience & Qualifications
- Minimum of 3-5 years of experience in early childhood education and/or after school programs, with at least 2 years in a supervisory or management role.
- Knowledge of all state and local regulations, including health, safety, and licensing requirements.
- Strong leadership and organizational skills.
- Knowledge of education principles and practices, as appropriate by age of child.
- Ability to manage multiple tasks and prioritize effectively.
Education12 core semester units early childhood education/development 3 semester units in Administration or Staff Relations 4 years teaching experience in a supervised group Child Care Center
OR one of the following:
Alternative 1: A degree in child development, 3 units Administration & 2 years teaching experience Alternative 2: BA degree in child development, 3 units Administration & 1 year teaching experience Alternative 3: Child Development Site Supervisor Permit or Program Director Permit
License/Certifications
- CPR and First Aid certification required.
- State-specific child care director certification may be required.
Customer Service
- Deliver exceptional service to children and their families, addressing inquiries, concerns, and complaints in a timely and compassionate manner.
- Resolve any issues related to service delivery and escalate matters as necessary.
Communication/Interpersonal Skills
- Interact with people in a professional and respectful manner, both verbally and in writing.
- Some key skills in this area include active listening, clear verbal/written communication, empathy, compassion, cultural humility, conflict resolution, problem-solving, collaboration, time-management, advocacy, resilience, adaptability and adhering to ethical standards such as confidentiality.
Technology Skills
- Must be able to use a computer or laptop to complete needed tasks for the job.
- Excel, Word, Google Workspace, Zoom, relevant software.
- Maintain accurate and up-to-date records, ensuring data accuracy, security, and adherence to privacy regulations to safeguard sensitive information.
Position Qualification PreferencesExperience working with the American Indian/Alaska Native community.
Work EnvironmentThe work environment characteristics described here are typical of those an employee will encounter while performing the primary functions of this job. Normal office conditions exist, and the noise level in the work environment can vary from low to moderate. The role requires frequent interaction with children, staff, and parents. The position may require occasional evening or weekend hours.
Physical DemandsThe physical demands described are typical of those required by an employee to perform the primary functions of this job successfully. While performing the duties of this job, the employee is required to stand, walk frequently, sit, bend, lift children, sit on the floor, move around the center actively, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well. Ability to lift and carry children and equipment up to 40 pounds. Able to participate in physical activities with children, both indoors and outdoors. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with children, families and staff.
Mental DemandsThere are various deadlines associated with this position. The employee must also multi-task and interact with many people on a variety of issues.
Performance ExpectationsIn the performance of their respective tasks and duties, all employees of Sacred Path are expected to conform to the following:
- Uphold professional ethics and confidentiality in handling sensitive information and maintaining client privacy.
- Adhere to all relevant policies, procedures, and regulations, ensuring compliance with childcare and social service industry standards and best practices.
- Interact in an honest, trustworthy, and dependable manner with children, families, employees, and vendors, keeping in mind the primary purpose of child care and safety.
- Possess cultural awareness and sensitivity
- Demonstrate proficiency in the essential job duties and responsibilities, consistently meeting or exceeding performance targets and quality standards.
Other Requirements
- Eligible to work in the United States
- Pass fingerprint clearance
- Maintain annual negative TB test results on file
- Pass a post-offer drug test
- Possess and maintain a reliable vehicle with valid CA driver’s license and active auto insurance
- Available to work evenings and weekends, as needed
- Willing to travel, as needed (travel time could range from 10% - 20%)
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