Patient Service Associate Rockwall Medical Clinic

4 days ago

Rockwall, United States Spine Team Texas Full time
Job DescriptionJob Description

Job Summary:

The Spine Team Texas Patient Service Associate is responsible for providing customer assistance and checking in all patients upon their arrival and then checking them out when exiting the facility. The highest quality of customer service is essential for this position. The Patient Service Associate is responsible for providing appropriate patient documentation forms (demographics, financial, insurance, etc.) and information while complying with all confidentiality and HIPAA regulations. The position requires the ability to process charges and payments. Cross-training required to provide coverage needs at either location and/or at ASC Reception. This position requires the full understanding and active participation in fulfilling the mission of Spine Team Texas.

 

Educational Requirements & Position Qualifications:

  1. High School graduate or equivalent work experience.
  2. Excellent written and oral communication skills. Excellent time management
  3. Excellent organizational ability.
  4. Possess the ability to plan and execute work projects.
  5. Possess the ability to work productively, either independently or with other individuals.
  6. Proficient in communicating in the English language both written and verbally.
  7. Ability to add/subtract/total charges and payments accurately.
  8. Attention to detail.
  9. Computer skills and data/entry.

 

Spine Team Texas Attributes

In order for Spine Team Texas to meet the goals expressed through the company mission statement, it is imperative that all employees possess the following attributes:

  1. Knowledge The blending of job related education, skills and experience.
  2. Quantity Level of satisfactory output generated in position per unit time.
  3. Accuracy Absence of errors.
  4. Judgment Capacity to make reasonable decisions.
  5. Innovation Imagination and creativity used to better position.
  6. Appearance & Habits Personal habits, grooming, uniform / clothing.
  7. Orderliness Organization of the individual’s work and work area.
  8. Courtesy Respect for feelings of others. Politeness on the job.
  9. Cooperation Willingness to help others accomplish their objectives.
  10. Initiative Voluntarily starting projects. Attempting non-routine jobs and tasks.
  11. Reliability Dependability and trustworthiness.
  12. Perseverance Steadfast pursuit of job objectives when faced with unexpected obstacles.
  13. Stability Even temperament. Acceptance of unavoidable tension and pressure.
  14. Alertness Ability to quickly understand new information and situations.
  15. Professionalism Professional actions, communications and attitude.
  16. Team work Ability to work in a team for the betterment of staff, patients, and the Company.
  17. Observance Observance of Company policies and procedures.
  18. Attendance Consistent adherence to work schedule.

 

Job Responsibilities:

  1. While maintaining and following all HIPAA regulations and standards, it is the Patient Service Associate’s responsibility to check in and check out all patients and follow the appropriate procedures and policies concerning necessary documentation and chart preparation.
  2. The Patient Service Associate is responsible for ensuring appropriate customer service, assisting patients in the lobby with various needs. This position is to provide accurate and appropriate information to authorized individuals in a timely and efficient manner.
  3. Additionally, this position is required to process charges and payments on a daily basis and adhere to the turnaround standard.
  4. Other duties and responsibilities may be required by the Spine Team Texas Patient Financial Service Manager.

 

Customer Service

All Spine Team Texas employees are required to maintain the highest level of customer service at all times. Employees must always speak in a kind, courteous and professional manner when dealing with a patient/customer or co-worker. Employees are required to fulfill the Spine Team Texas mission of Offering an Unparalleled Patient Experience All employees must exhibit a spirit of cooperation and positive attitude. Professionalism is to be maintained at all times.

Team Concept:

Spine Team Texas was founded on a team concept approach. To build and enhance the team, each employee must contribute positive interaction, promote value and be a team-player not only for their unit or department, but for Spine Team Texas as a whole.

Physical Requirements and Work Environment:

Must be able to sit for long periods of time and work in a well-lit, air conditioned office environment. Must have ability to lift a minimum of 5 pounds. Must be able to work under pressure. Tasks involve no exposure to blood or other potentially infectious materials.

Qualifications

 

Educational Requirements & Position Qualifications:

  1. High School graduate or equivalent.
  2. Excellent written and oral communication skills. Excellent time management
  3. Excellent organizational ability.
  4. Possess the ability to plan and execute work projects.
  5. Possess the ability to work productively, either independently or with other individuals.
  6. Proficient in communicating in the English language both written and verbally.
  7. Ability to add/subtract/total charges and payments accurately.
  8. Attention to detail.
  9. Computer skills and data/entry.
Company DescriptionOur founder, Dr. David Rothbart, understood that people struggling with back or neck pain often fear surgery as the first option. He shared this concern, which is why he founded Spine Team Texas—to treat patients conservatively and avoid surgery as the initial solution. Dr. Rothbart’s team of carefully selected pain management experts has helped many patients find relief from their back and neck pain. Schedule your appointment today to find out how they can help you achieve your goals.Company DescriptionOur founder, Dr. David Rothbart, understood that people struggling with back or neck pain often fear surgery as the first option. He shared this concern, which is why he founded Spine Team Texas—to treat patients conservatively and avoid surgery as the initial solution. Dr. Rothbart’s team of carefully selected pain management experts has helped many patients find relief from their back and neck pain. Schedule your appointment today to find out how they can help you achieve your goals.

  • Service Technician

    1 month ago

    Rockwall, Texas, United States Toyota of Rockwall Full time

    Job OverviewAs a skilled Service Technician at Toyota of Rockwall, you will be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who return with unsatisfactory work. We run an honest shop and need honest, hard-working techs who value integrity and ethics.Key Responsibilities:Examine...

  • Service Technician

    6 months ago

    Rockwall, United States Toyota of Rockwall Full time

    Service Technician – Toyota of RockwallSkilled technicians are in high demand. So to keep a good service tech, you have to treat them right. Here, you’ll work alongside some of the best in the business. You’ll also be responsible for diagnosing and repairing client and dealership vehicles while maintaining a positive relationship with clients who...

  • Medical Day Shift Secretary

    4 weeks ago

    Rockwall, Texas, United States Texas Health Rockwall Full time

    Medical Day Shift Secretary - PRNWe are seeking a skilled Medical Day Shift Secretary to join our team at Texas Health Rockwall. As a Medical Day Shift Secretary, you will be responsible for providing administrative support to our medical team.Key Responsibilities:Providing exceptional customer service to patients, families, and healthcare team...

  • Gastroenterology Physician, Rockwall, TX

    1 month ago

    Rockwall, United States The GI Alliance Management LLC Company Full time

    Discover the advantages of Advanced Independent Practice - Digestive Health Associates of Texas (DHAT) - Rockwall, TX - powered by GI Alliance. As a member of GI Alliance (GIA), DHAT - Rockwall is supported by the nation's leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led. This partnership empowers DHAT -...

  • Physician Assistant

    2 months ago

    rockwall, United States GI Alliance Full time

    Physician Assistant - DHAT, Rockwall, TXDiscover the advantages of Advanced Independent Practice - Digestive Health Associates of Texas (DHAT) - Rockwall - powered by GI Alliance. As a member of GI Alliance (GIA), DHAT - Rockwall is supported by the nation's leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led....

  • Physician Assistant

    2 months ago

    Rockwall, United States GI Alliance Full time

    Physician Assistant - DHAT, Rockwall, TXDiscover the advantages of Advanced Independent Practice - Digestive Health Associates of Texas (DHAT) - Rockwall - powered by GI Alliance. As a member of GI Alliance (GIA), DHAT - Rockwall is supported by the nation's leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led....

  • Physician Assistant

    3 weeks ago

    Rockwall, United States GI Alliance Full time

    Physician Assistant - DHAT, Rockwall, TX Discover the advantages of Advanced Independent Practice - Digestive Health Associates of Texas (DHAT) - Rockwall - powered by GI Alliance. As a member of GI Alliance (GIA), DHAT - Rockwall is supported by the nation's leading patient-focused, excellence-driven gastroenterology network that is physician-owned and...

  • Patient Care Tech/PCT – Med Surg Full Time Days

    4 weeks ago

    Rockwall, United States Texas Health Rockwall Full time

    Patient Care Tech/PCT – Med Surg Full Time Days We are looking for top skilled PCTs to join our Texas Health family. Is that you? Work location:  Texas Health Rockwall – 3150 Horizon Rd, Rockwall, TX 75032 Work hours:  Full Time, 36 hours weekly, Days 7am-7pm with rotating weekends Med Surg Department Highlights: • New and advanced...

  • Nurse Practitioner or Physician Assistant

    1 week ago

    Rockwall, United States GI Alliance Full time

    Discover the advantages of Advanced Independent Practice - Digestive Health Associates of Texas (DHAT) - Rockwall - powered by GI Alliance. As a member of GI Alliance (GIA), DHAT - Rockwall is supported by the nation's leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led. This partnership empowers DHAT -...

  • Customer Service Representative

    4 weeks ago

    Rockwall, Texas, United States Toyota Of Rockwall Full time

    Job Summary:We are seeking a highly motivated and proactive individual to join our team as a Receptionist at Toyota of Rockwall. As the initial point of contact for our clients, you will play a vital role in creating positive customer experiences and contributing to fostering a welcoming and enjoyable atmosphere.Key Responsibilities:Answer phone calls and...

  • Nurse Practitioner or Physician Assistant

    2 weeks ago

    Rockwall, United States The GI Alliance Management LLC Company Full time

    Discover the advantages of Advanced Independent Practice - Digestive Health Associates of Texas (DHAT) - Rockwall - powered by GI Alliance. As a member of GI Alliance (GIA), DHAT - Rockwall is supported by the nation's leading patient-focused, excellence-driven gastroenterology network that is physician-owned and led. This partnership empowers DHAT -...

  • Customer Service Representative

    3 weeks ago

    Rockwall, Texas, United States Toyota Of Rockwall Full time

    Job DescriptionJob Title: ReceptionistJob Summary: We are seeking a highly motivated and proactive individual with excellent interpersonal skills and a genuine passion for interacting with people. This role is ideal for someone who thrives on creating positive customer experiences and contributes to fostering a welcoming and enjoyable...

  • Clinical Assistant

    2 weeks ago

    Rockwall, United States Integrative Emergency Services Full time

    POSITION SUMMARYThe Clinical Assistant at Key Medical Care performs administrative and clinical duties under the direction of a licensed healthcare provider. This non-exempt position helps facilitate rounding and documentation for the providers and assists with patient and family communication. This particular role will be part-time with primary work...

  • Clinical Assistant

    1 month ago

    Rockwall, United States Integrative Emergency Services Full time

    POSITION SUMMARYThe Clinical Assistant at Key Medical Care performs administrative and clinical duties under the direction of a licensed healthcare provider. This non-exempt position helps facilitate rounding and documentation for the providers and assists with patient and family communication. This particular role will be part-time with primary work...

  • Clinical Assistant

    1 month ago

    Rockwall, United States Integrative Emergency Services Full time

    POSITION SUMMARY The Clinical Assistant at Key Medical Care performs administrative and clinical duties under the direction of a licensed healthcare provider. This non-exempt position helps facilitate rounding and documentation for the providers and assists with patient and family communication. This particular role will be part-time with primary work...

  • SLP in Rockwall

    6 months ago

    Rockwall, United States Soliant Full time

    Minimum 1+ years speech therapy experience required.Soliant is currently seeking a compassionate and skilled Speech Language Pathologist to join our team at a school in proximity to Rockwall, TX. If you possess a solid background in speech and language therapy and are passionate about aiding students in achieving their communication objectives, we eagerly...

  • Nurse Practitioner Family Medicine Rockwall

    6 months ago

    Rockwall, United States Texas Health Physicians Group Full time

    FAMILY PRACTICE OPPORTUNITY FAMILY NURSE PRACTITIONER Rockwall, Texas Experience the difference when you join one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas. Come explore this excellent Fulltime opportunity for a Family Nurse Practitioner in the friendly city of ...

  • Ophthalmic Technician

    1 month ago

    Rockwall, United States Ocular Recruiting Full time

    Ophthalmic Tech(s) Needed in Rockwall Texas! Busy ophthalmology practice located in Rockwall is looking for a dependable highly motivated ophthalmic scribe with excellent communication and organizational skills to join their team. Experience requirements: All areas of ophthalmic patient care including but not limited to scribing patient workups...

  • Ophthalmic Technician

    2 months ago

    Rockwall, United States Ocular Recruiting Full time

    Ophthalmic Tech(s) Needed in Rockwall Texas! Busy ophthalmology practice located in Rockwall is looking for a dependable highly motivated ophthalmic scribe with excellent communication and organizational skills to join their team. Experience requirements: All areas of ophthalmic patient care including but not limited to scribing patient workups...

  • Nurse Practitioner Family Medicine Rockwall

    5 months ago

    Rockwall, United States Texas Health Resources Full time

    FAMILY PRACTICE OPPORTUNITY FAMILY NURSE PRACTITIONER Rockwall, Texas Experience the difference when you join one of the largest faith-based, nonprofit health care delivery systems in the United States and the largest in North Texas. Come explore this excellent Fulltime opportunity for a Family Nurse Practitioner in the friendly city of Rockwall, Texas ....