Food Service Line Cook

1 week ago

Houston, United States SSA Group Part time
Job DescriptionJob Description

Responsibilities 

  • Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
  • Supports restaurant prep (BOH and line) for daily operation.
  • Meets daily quickservice, food service, safety and quality, availability, merchandising and guest service standards.
  • Ensures proper food quantities are set for daily and ongoing service.
  • Participates in safety logs including food temperatures, rotation and waste as necessary.
  • Ensures safe food handling is maintained.
  • Ensures proper uniform, hygiene, hand-washing and glove use with self.
  • Maintains a SSAfe work environment by abiding to all SSAFETY rules.
  • Follows through daily prep and items lists, as assigned.
  • Actively helps to support operation in assigned role, supporting holes as necessary.
  • Actively and efficiently responds to guest and client feedback, with report to the supervisor to ensure that any potential complaints are mitigate against further occurrence.
  • Communicates up to the Restaurant Supervisor and/or Food Operations Manager in regard to any issues seen with daily service or quality.
  • Remains knowledgeable of all menu items, prices and specials for sharing with guests.
  • Assists with dishwashing as necessary.
  • Perform other tasks as deemed necessary.
  • Maintains a clean, safe and organized work environment.
  • Uphold and demonstrate a complete understanding of company policies and procedures.

 

Job Requirements 

  • Strong interpersonal and communication skills.
  • Exceptional problem solving/decision making skills combined with the ability to be organized.
  • Demonstrates the ability to remain flexible in a fast-paced environment.
  • Ideal candidate is a team player, personable, professional, upbeat and energetic, and takes initiative.
  • Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.
  • Ability to work varied hours/days, including nights, weekends and holidays, as needed.
Company DescriptionWe’re celebrating 50 years of supporting zoos, museums, and other cultural attractions with unforgettable guest services, revenue generative support, and friendship. In 2020 Service Systems Associates became SSA Group, speaking to the collection of companies that allows us to bring innovation and what’s next in guest experience to our partners.Company DescriptionWe’re celebrating 50 years of supporting zoos, museums, and other cultural attractions with unforgettable guest services, revenue generative support, and friendship. In 2020 Service Systems Associates became SSA Group, speaking to the collection of companies that allows us to bring innovation and what’s next in guest experience to our partners.

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