Fleet Manager

2 months ago

North Little Rock, United States Transco Lines Inc. Full time
Job DescriptionJob Description

Summary:

Serve as driver's* supervisor/representative in Operations. Manage driver’s performance in identified categories and be primary communication link to drivers. Work to achieve optimum driver and customer satisfaction.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Primary communications link to drivers, including, but not limited to, load information, safety needs, advances, maintenance coordination, performance counseling and dissemination of general company news and information.

  • Responsible for an assigned fleet of tractors and drivers

  • Communicate all information related to sensitive shipments via required procedures.

  • Minimum 2 verbal check calls conducted per dispatched day.

  • Assist as backup to other Operations staff as needed or directed.

  • Data entry accuracy goal of 97% or better.

  • Responsible for accurate and on time entry of driver load completion data and accurate pay.

  • Driver turnover goal of 120% or less.

  • Average weekly miles per unit goal of 2,000 or better (solos).

  • Minimize service failures; goal of 7 or less per month.

  • On time performance goal of 98.5% or better.

  • Monitor driver HOS and adjust dispatch plans as needed.

  • Monitor and schedule equipment maintenance needs, including but not limited to preventive maintenance schedules.

  • Liaison between maintenance team and driver for equipment issues

  • Monitor driver days on the road and discuss issues and concerns with drivers and contractors, escalating to management as necessary. Goal is 20 days per month.

  • Work with assigned fleet to maximize miles and productivity while reducing deadhead miles.

  • Monitor and coach company drivers on TLI’s Fuel Economy Academy metrics. Annual goal is 7.7 for assigned fleet.

  • Make recommendations for special pay or driver disciplinary actions.

  • Handle driver complaints in a thorough and timely manner; escalating to senior staff as appropriate.

  • Ensure all work is completed daily and communicate any known issues, questions, needs or concerns to Extended Coverage thoroughly.

* For purposes of this job description, Driver could be company driver or independent contractor.

Preferred Qualification:

  • Excellent phone etiquette and communication skills (verbal and written)

  • Work well under pressure, able to multi-task and organize.

  • 1+ years’ experience in the Transportation Industry is preferred

  • Basic to moderate knowledge of FMCSA rules and regulations pertaining to Hours of Service

 

 

 

Company DescriptionTransco Lines, Inc. was founded in October 1984. The Company is headquartered in beautiful Russellville, AR on I-40 between Little Rock and Fort Smith with additional Full Service Maintenance terminal in North Little Rock. Our locations afford our drivers easy access, modern maintenance facilities, and complete amenities for drivers while they are in town. We regularly win awards for service from our excellent client base.

Transco Lines operates over 350 power units and 700 dry van trailers. Our fleet consists of 175 solo drivers and 170 teams. Our niche in the marketplace is customized service for customers requiring Just-In-Time performance. We pride ourselves on providing ultra-modern assets for our drivers and superior service to our customers.Company DescriptionTransco Lines, Inc. was founded in October 1984. The Company is headquartered in beautiful Russellville, AR on I-40 between Little Rock and Fort Smith with additional Full Service Maintenance terminal in North Little Rock. Our locations afford our drivers easy access, modern maintenance facilities, and complete amenities for drivers while they are in town. We regularly win awards for service from our excellent client base.\r
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Transco Lines operates over 350 power units and 700 dry van trailers. Our fleet consists of 175 solo drivers and 170 teams. Our niche in the marketplace is customized service for customers requiring Just-In-Time performance. We pride ourselves on providing ultra-modern assets for our drivers and superior service to our customers.

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