Lead Product Owner
4 days ago
The primary purpose is to implement high quality solutions in support of RxBenefits growing business strategies. This is an exciting opportunity for a forward-thinking professional that can conceptualize, deliver, and support the technology that our employees and partners need to succeed. This is a hands on, team player that demonstrates the ability to comply with our core competencies: Problem Solving & Decision Making, Accountability & Responsibility, Communication, Collaboration & Teamwork, and Customer Focus.
Essential Job Responsibilities Include:
- Manages and mentors a team of Product Owners to achieve product KPIs
- Work with PO leadership and Center of Excellence to establish PO standards and promote a continuous improvement mindset
- Coach other Product Owners on their development and PO deliverables.
- Create and manage product roadmap from start to finish with customer centric alignment.
- Serve as Product Owner in assigned Agile teams using Scrum or similar frameworks.
- Drive business value through a prioritized product backlog based on the product roadmap, ensuring it is value based, transparent and clearly communicated
- Manage and update roadmaps for the given products and align to strategic goals defined by leadership.
- Support product leaders with cross product dependencies and display them on the roadmaps
- Mentor Product Owner(s) and Business Analysts for the products success as necessary
- Owns team backlog and implementation, partners with product manager on vision and program backlog
- Drives iteration goals and iteration content via prioritized stories
- Establishes story acceptance criteria, accepts stories
- Supports product manager with driving PI objectives and releases content via prioritized features and enablers
- Support product manager in establishing feature acceptance criteria
- Translate customer needs into effective features and functions, while outlining clear acceptance criteria, priority, and value for development teams
- Serve as the voice-of-customer and continuously advocate for the user experience, with a deep understanding of the customer needs, how they think and operate
- Ensures close collaboration with the solution and development and teams
- Contribute to the work of the Product Leader as they define a product differentiation strategy
- Build and manage stakeholder relationships to influence and drive change
- Create a deep understanding of the business domain, business processes and constraints in which the product plays
- Track and communicate progress throughout the development lifecycle, while managing dependencies and risks
- Work with a cross-functional team in planning product releases
- Track and coordinate the defined needs for multiple stakeholders across assigned product(s).
- Track and communicate stakeholder and development team expectations of the product(s).
- Closely monitor the execution of product development - planning, execution, release, transition to Delivery/Ops and reporting with senior product owners.
- Follow the expectations around the vision for the development team for highest value delivery, communicate with senior product owners and pivot when things change.
- Decompose documented high level business requirements into features and user stories (detailed level).
- Participate in planning and understand key stakeholders needs across teams to successfully deliver.
- Use effective Agile processes (i.e., Scrum and Agile), understand, coordinate, and track feature backlogs while ensuring successful product releases based on company priorities.
- Collaborate with the stakeholders and development team to support product discovery and drive product execution and releases.
- Provide scope and priority clarification in the backlog refinement and sprint planning meetings.
- Write stories and ultimately accepts or rejects stories as done when complete – complies and follows the definition of done (DoD) standard for the team
- Serve as Product Owner in assigned Agile teams using Scrum or similar frameworks.
- Ability to participate in story mapping and/or product discovery workshops with stakeholders and development teams for backlog generation
- Collaborate with the development team to create and refine user stories.
- Accept or reject work from the development team, ensuring acceptance criteria and definition of done are met before acceptance.
- Support preparation and presentation of demonstrations to stakeholders.
- Ensure the backlog is visible, prioritized, maintained, and reflects reality.
- Support the Scrum Master in their roles and responsibilities.
- Coordinate with the Scrum Master in sprint execution and metrics.
- Other responsibilities as assigned.
Required Skills / Experience:
- Bachelor’s Degree required.
- Knowledge of the Healthcare industry within the PBM space is required
- Experience with BI or data visualization solutions is strongly preferred
- Experience with the Qlik software is preferred
- 8+ Years of Experience as Product Owner is preferred
- 8+ Years of experience as Business Analyst, Software Development or Product Management
- Experience with Agile Development Methodologies
- Accustomed to working in a collaborative team environment including both technical and non-technical participants.
- Must possess strong analytical problem-solving skills.
- Driven self-starter who is a creative and results oriented; manage multiple priorities and deadlines.
- Ability to read, analyze and interpret verbal and written requests and directions.
- Must have the ability to produce detailed written documentation.
- Ability to think strategically, as well as thinking from operational, implementation and detail-oriented perspectives.
- Excellent facilitator who is experienced in prioritization and negotiation
- Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Product Owner certification (or higher) with Scrum Alliance, Scaled Agile, Scrum Inc., ICAgile, or any other major Agile training association specific to the Product Owner role.
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