GTM Operations Analyst

2 weeks ago

New York, United States LetsGetChecked Full time
Job DescriptionJob Description

LetsGetChecked is a global healthcare solutions company that provides the tools to manage health from home through health testing, virtual care, genetic sequencing, and medication delivery for a wide range of health and wellness conditions. LetsGetChecked's end-to-end model includes manufacturing, logistics, lab analysis, physician support, and prescription fulfillment. Founded in 2015 and co-headquartered in Dublin and Atlanta, LetsGetChecked empowers people to take control of their health and live longer, happier lives.

GTM Operations Analyst

The GTM Operations Analyst will oversee LetsGetChecked commercial operations activities in support of the Account Management function and drive improvement processes for Go-To-Market Operations where required. Responsibilities for this role include:

Responsibilities

  • Acting as the LGC Account Management subject matter expert and key point of contact for CRM, including forecast and funnel management, client segmentation & planning, and competitive analysis (Win/Loss, Voice of the Client, Retention, etc)
  • Creating and enhancing dashboards, reports, metrics, etc, to provide stakeholders with accurate, real-time visibility
  • Proactively monitoring and analyzing client performance, reporting findings, and conducting analyses as needed to support commercial needs and initiatives
  • Communicating insights and data findings to influence decision-making and drive action to achieve business goals
  • Establishing Client Health framework through partnership with Commercial Leaders and subsequently managing the process on an ongoing basis
  • Leading Voice of the Client initiatives such as NPS/CSAT surveys, Executive Sponsor program management, participation in future Client Advisory Boards, etc.
  • Partnering with Commercial Leaders to create, maintain, and enable stewardship framework
  • Partnering with Commercial Leaders to support key growth initiatives and day-to-day GTM Operations
  • Partnering with GTM Enablement to ensure role specific training and materials including new hire onboarding enhancement, training materials and adoption tracking for key commercial tools & process, and bi-annual Commercial team meetings
  • Interfacing effectively between Finance, Product, Marketing, Implementation, and all Verticals
What we are looking for…..
  • Requires 1-3 years of account management or client success/revenue operations experience
  • Self-starter and process owner mentality
  • Be solution-oriented and resourceful
  • Ability to effectively work cross-functionally in a growth environment
  • Experience with Salesforce and business intelligence systems (Looker preferred)
  • Strong written and verbal communication skills

Alongside base salary of $90,000-$95,000 we offer a range of benefits including:

  • Health, dental & vision insurance
  • 401k Matching contribution
  • Employee Assistance Programme
  • Annual Compensation Reviews
  • Flexible PTO Policy and 3 paid volunteer days per year
  • Free monthly LetsGetChecked tests as we are not only focused on the well being of our patients but also the well being of our teams
  • A referral bonus programme to reward you for helping us hire the best talent
  • Internal Opportunities and Careers Clinics to help you progress your career
  • Maternity, Paternity, Parental and Wedding leave

Why LetsGetChecked

At LetsGetChecked, we are revolutionizing healthcare by making it more accessible, convenient, and personalized. Our mission is to empower individuals with the knowledge and tools they need to manage their health proactively, so they can live longer, happier lives.

By joining our team, you will be part of a dynamic and innovative company that is dedicated to improving lives through cutting-edge technology and compassionate care. We value our employees and invest in their growth, offering opportunities for professional development and career advancement. Together, we can make a meaningful impact on the future of healthcare and help people take control of their health journey. Join us in our commitment to transforming healthcare for the better.

Our Commitment to Diversity, Equity, and Inclusion

At LetsGetChecked, we are committed to fostering an inclusive environment that celebrates diversity in all its forms. We believe that the diversity of thought, background, and experience strengthens our teams and drives innovation. We are an equal-opportunity employer and do not discriminate on the basis of race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Our goal is to ensure that everyone feels valued and empowered to thrive.

To learn more about LetsGetChecked and our mission to help people live longer, healthier lives please visit https://www.letsgetchecked.com/careers/

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