Restaurant Busser and/or Food Runner

7 days ago

Naples, United States Estia Restaurant Full time
Job DescriptionJob Description

A busser is someone who is attentive to customers and coworkers so that the guests dining in the restaurant have the best service possible. Cleaning tables, booths, and chairs, quickly removing dirty dishes, and serving drinks are all part of a busser's day. The busser will help the wait staff and bartenders by setting tables, filling beverage glasses, and providing silverware. They will occasionally serve food and beverages to patrons at tables. The ideal busser candidate will be professional, friendly, and will strive to meet the highest standards of quality customer service.

Busser Duties and Responsibilities

  • Preparing for guests by cleaning and setting tables
  • Setting up any seasonal decorations, candles, or table cloths
  • Greeting patrons, and if needed, escorting guests to tables
  • Assisting guests by providing menus; keeping menus clean and presentable
  • Serving water to guests and refilling beverage glasses as needed
  • Placing and replacing silverware as needed
  • Delivering beverages from the bartender
  • Stocking wait staff serving stations with napkins, utensils, trays, condiments, and salt and pepper containers
  • Removing guests' dirty dishes and utensils
  • Delivering used dishes and utensils to the kitchen for cleaning
  • Assisting dishwashers to scrape, stack, or load dishes into dishwasher as needed
  • Vacuuming, sweeping or mopping dining room
  • Removing trash and recycling; replacing trash bags
  • Cleaning up guest spills as needed
  • Directing guests to restrooms or exits as needed
  • Clearing table as guests complete their meals and preparing tables for next guests
  • Following and maintaining all sanitation and safety procedures
  • Performing closing activities such as cleaning chairs and tables, stacking chairs, preparing stations for the morning shift
  • Additional duties may include assisting kitchen staff with preparing ingredients and cleaning kitchen surfaces

Busser Requirements and Qualifications

  • Able to move and clean quickly in a fast-paced environment
  • Friendly â??people-personâ??; polite and courteous to all patrons
  • Works well as part of a team and on individual tasks
  • Excellent at verbal communication
  • Works well and efficiently under pressure
  • High school degree or equivalent preferred
  • Willing to work nights and weekends
  • Physically able to wipe down table tops, chairs, and booths; able to pick up debris from the floor; able to carry 25 or more pounds; able to push vacuum or mop
  • Physically able to stand and move during the length of shift; able to bend and kneel through shift
  • Must pass a background check
  • Able to speak English
  • Eager to learn and grow with restaurant

We are seeking an energetic, personable food runner to join our growing team. In this position, you will be responsible for ensuring each customer's food order is delivered promptly and without mistakes. You will organize food tickets, communicate with cook staff to ensure each course is distributed and ready in order, and deliver the completed meals to the customer's table.

Food Runner Duties and Responsibilities

  • Follow all instructions from expeditor
  • Sort and organize incoming food tickets
  • Ensure each food ticket item is communicated to correct chef
  • Maintain orders according to each table and food ticket
  • Ensure each order is prepared to the restaurant's and guest's specifications
  • Garnish and prepare dishes for presentation as needed
  • Promptly deliver each course as it is prepared to the correct table and in order
  • Communicate clearly any additional orders or needs the guests may have to cook staff or expeditor
  • Serve water to guests and refilling beverage glasses as needed
  • Place and replace silverware as needed
  • Deliver beverages from the bartender
  • Answer guest questions or listen to their concerns
  • Remove guests' dirty dishes and utensils
  • Deliver used dishes and utensils to the kitchen for cleaning
  • Direct guests to restrooms or exits as needed
  • Assist kitchen staff with preparing ingredients

Food Runner Requirements and Qualifications

  • High school degree or equivalent preferred
  • Willing to work nights, holidays, and weekends
  • Physically able to carry 35 pounds; able to stand, bend, and move throughout shift
  • Works well as part of a team and on individual tasks
  • Excellent at verbal communication
  • Works well and efficiently under pressure
  • Good interpersonal skills and communication with all levels of staff and management
Company DescriptionA Family Tradition of Great Restaurants
We strive to perfect every detail to make you feel at home in each of our restaurants. Our restaurants provide an authentic dining experience with tastes perfected by generations of experience.Company DescriptionA Family Tradition of Great Restaurants\r
We strive to perfect every detail to make you feel at home in each of our restaurants. Our restaurants provide an authentic dining experience with tastes perfected by generations of experience.

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