Desktop Technician

2 weeks ago

Richmond, Virginia, United States Infojini Full time
Job Description Job Description

Below is the Job Description for your reference:

Position: AV/Desktop Tech Support Analyst

Location: ​1401 E. Broad St. ​Richmond, VA 23219

Duration:  02 months contract position
Shift timing: Monday- Friday- 8 am- 5 pm (8 Hour Day Shift, 40 hrs/week)

Pay Rate: $35/hr on W2 

Job description:

  • The VDOT IT AV/Desktop Support Technician position entails:
  • Provides on-site and virtual technical support for VTC conferences and other web conferencing platforms, troubleshooting AV/VTC issues and audio/video conferencing-related issues working directly with customers as well as other internal technical resources.
  • Schedules set up, and monitors point-to-point, multi-point, dry run, and ad-hoc audio/video conferences.
  • Performs video camera, live stream ,and audio recordings.
  • Performs media editing for customer playback, archiving, and publishing final formats to support special events and conferences.
  • Sets up and operates audio systems for live events and ceremonies, and assists video production.
  • Conducts site surveys to establish AV/VTC equipment customer requirements.
  • Sets up and installs permanently installed conference room displays and video conferencing equipment.
  • Perform administrative tasks such as inventory tracking, checklists, forms, etc.
  • Provides on-site and virtual desktop support for in house Electronic Bulletin Board computers.
  • Must be able to lift and/or carry no more than 50 pounds of AV/VTC equipment.
  • Job requires some travel and overnight stays.

Required/Desired Skills

SkillRequired /DesiredAmountof Experience

Ability to utilize troubleshooting tools and skills in managing and administering audio visual hardware and software, laptops, and wireless devices.Required5Years

Windows 10/11, Microsoft Office, Project, Visio, SharePoint, Gmail, Mac & PC Audio/video editing software High Level of Customer ServiceRequired5Years

Provide on-site and virtual technical support for VTC conference and other web conferencing platforms, troubleshooting of AV/VTC issuesRequired5Years

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