Level 3 System Engineer

2 days ago


Far Rockaway, United States DK's Enterprises, Ltd Full time
Job DescriptionJob Description

To be considered for this position, please apply directly through our company’s application portal at the following link: https://dkent.bamboohr.com/careers/30

Level 3 System Engineer (IN-PERSON)

Company: DK’s Enterprises Ltd
Location: 159 Doughty Blvd, Inwood, NY 11096 (LONG ISLAND)

Industry: Managed Services Provider (MSP)
Position: Full-time

About Us

At DK’s Enterprises, we’ve been a leading name in Managed Service Providers (MSP) in New York for 25 years. Our mission is built on lasting client relationships, transparency, reliability, integrity, and teamwork, covering all aspects of technology, including cloud, virtualization, and security. We are committed to delivering top-notch customer service and exceptional support.

We are looking for a highly skilled Level 3 System Engineer to join our team.

Role Overview This full-time, in-person role requires over 10 years of experience in advanced IT systems, including Windows, networking, Azure, and virtualization. The successful candidate will also be responsible for mentoring junior technicians and handling complex technical tasks typical of a senior MSP role.

Key Responsibilities

  •       Advanced System Management: Oversee and optimize complex IT infrastructures, including server and network management.
  •       Windows Expertise: Configure, troubleshoot, and manage Windows Server environments, including Active Directory, Group Policy, and security configurations. Networking Solutions: Design, implement, and support enterprise-level networking solutions, including LAN/WAN, VPNs, and firewalls.
  •        Azure Administration: Manage and support Azure cloud services, including virtual machines, storage, and networking configurations.
  •      Virtualization Technologies: Administer and optimize virtualization platforms such as VMware or Hyper-V, ensuring efficient resource allocation and high availability.
  •       Mentorship: Guide and train junior tech staff, providing support and sharing knowledge to develop their technical skills.
  •       Technical Problem-Solving: Address and resolve complex technical issues, perform root cause analysis, and implement effective solutions.

Core Skills and Qualifications

  •       Over 10 years of experience in IT systems management with a focus on Windows, networking, Azure, and virtualization.
  •        Extensive experience with configuring and managing Windows Server environments, including expertise in Active Directory and Group Policy.
  •        Proficiency in designing and implementing networking solutions and managing Azure cloud environments.
  •       In-depth knowledge of virtualization technologies such as VMware or Hyper-V. Proven ability to mentor and train lower-level technicians, with strong leadership and communication skills.
  •        Excellent problem-solving abilities, with a track record of handling complex technical issues effectively.

 

Professional Skills

  • Communication: Superior verbal and written skills.
  • Customer Service: Top-class service skills with a professional demeanor.
  • Documentation: Excellent documentation, reporting, and planning capabilities.
  • Attention to Detail: Conscientious, detail-oriented, and consistent.
  • Teamwork: Strong interpersonal skills and a team player.
  • Learning & Teaching: Passion for continuous learning and mentoring.

Benefits

  • Competitive Salary: $90,000 - $130,000 annually, based on experience
  • Health Benefits: Full coverage including dental, vision, and life insurance
  • Retirement: 401(k) with matching
  • Training: Paid training and professional certifications
  • Career Growth: Advancement opportunities
  • Work Environment: Supportive team and learning-focused atmosphere

 

Company DescriptionDK's Enterprises has been a cornerstone in the New York State Managed Service Providers (MSP) industry for 25 years. Our commitment to long-lasting client relationships, transparency, dependability, integrity, versatility, and teamwork sets us apart in the industry.Company DescriptionDK's Enterprises has been a cornerstone in the New York State Managed Service Providers (MSP) industry for 25 years. Our commitment to long-lasting client relationships, transparency, dependability, integrity, versatility, and teamwork sets us apart in the industry.
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