Center Sales Associate

4 weeks ago


Peachtree City, United States Kinabru Investments Inc Full time
Job DescriptionJob DescriptionJob Title

Center Sales Associate

Job Description

The Center Associate delivers world class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point of sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value option and exhibits confidence by knowing best practices related to the industry.

The ideal candidate has previous retail experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time. Graphic design and print experience a plus.

Responsibilities

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, team members, and leaders
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternate solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized and safe working environment
  • Performs other duties as assigned
Qualifications

  • Education: High school diploma or GED required
  • Retail/customer service experience
  • Good communication and people skills
  • Able to cross sell and upsell products and services
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Outstanding phone skills
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable and responsible
  • Able to lift 40+ pounds
Compensation

  • Pay dependent upon skills and experience
  • Bonuses and Incentives based on store sales and individual performance
Benefits

  • Uniforms provided
  • Formal On-the-Job Training Program
  • Flexible shifts - seven days a week
  • PTO after 1 year
  • Paid holidays based on scheduled days
Company Description

The UPS Store, Inctogether comprise approximately 5,000 independently owned locations in the U.S., Puerto Rico, and Canada, providing convenient and value-added business services to the small-office/home-office market, corporate 'road warriors' and consumers. Our centers offer a variety of shipping, freight, postal, digital online printing, document and business services through convenient locations and world-class service. The strength of The UPS Store, INC comes, in part, from the talented and dedicated associates that lead and operate each retail location. We endeavor to be the best in every aspect of business by promoting a culture of trust, teamwork, accountability, high expectations, and open communication.
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