Application Engineer

7 days ago

Louisville, United States LINAK U.S., Inc Full time
Job DescriptionJob Description

LINAK® provides electric actuation solutions that improve people’s quality of life and working environment. Linear movement might be the simplest movement in the world. And yet, perfecting something simple is one of the hardest challenges. This is, however, what we strive to do every day at LINAK. With our innovative actuator solutions, we bring movement to hospital beds, office desks, medical applications, comfort beds and some of the strongest industrial application. With more than 2,400 dedicated LINAK employees worldwide, we offer a global presence spiced with local understanding.

We are responsible in what we do – towards customers, employees and the environment. Creating trust is a natural part of who we are. We always look for ways to make it easier for our customers to engage with us.

Our solutions move people – their work and their lives. We Improve Your Life

Applications Engineer II will lead complex projects that design-in LINAK products into customer applications. They will provide technical and application assistance to other functional groups and customers.

Major Responsibilities:

  • Work closely with our sales staff and customers to provide technical support for specific market segments, which includes both mechanical, electronic, and software products produced at LINAK or third parties
  • Work closely with the sales engineering staff at LINAK, including A/S, LCN and other LINAK entities, as it pertains to customer concerns, sales questions and/or specific product issues.
  • Provides COMPETENT application support for a singular SBU, advanced trouble shooting, application redesign, and co-development of new application and testing procedures.
  • Uses LINAK technology to initiate product and application innovation.
  • Competent-Advanced in SBU specific products; understands what can be done in terms of specials and how to implement special product development.
  • Moderate level of (30-50%) direct customer communications
  • Lead the transition of new complex customer projects to the production environment including coordination, testing, and advise to sales on all prototype systems along with “first run” production orders
  • Create/implement project plans for complex projects with cross-functional team as required from the specific SBU.
  • Conducts/Organizes FAI, PPAP, and set test.
  • Be a customer/product liaison for other functional teams as required from the specific SBU.
  • Assist in training Applications Engineer I and other related roles as necessary.
  • Input/resource on external projects of high complexity.
  • Leads small to med complexity projects.
  • Assists sales/SBU in identifying new customers (VoC, spec creation, and new product needs); may partake in customer interactions.
  • Able to identify product gaps and weaknesses versus competition.
  • Relays pertinent market intel to SBU.
  • Assists SBU and marketing with technical details related to product management.
  • Local assigned SBU product SME for sales and customer questions.
  • Travel as it pertains to tradeshows, customer visits, and product training at LINAK A/S.
  • Communicate opportunities for improvement to leadership.
  • All other duties as assigned by Management.

Requirements:

  • Must have Bachelor’s Degree in Engineering as a minimum.
  • Comprehensive electronic/mechanical aptitude and detail orientation are required.
  • Previous experience (2-5 years) in applications engineering, technical sales, or project management is required.
  • Satisfactory completion of Basic and Advance Product Training required.
  • Demonstrated expertise in a particular product and SBU applications.
  • Working knowledge of project management philosophy is preferred.
  • Experience with customer visits and building customer relationships is required.
  • Applications Engineers II must demonstrate detail orientation, good communication skills, and basic leadership skills.

Screening Requirements: Criminal Background Check, Basic Skills, and Education

The benefits of employment at LINAK include: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Time Off, Paid Holidays, Maternity and Paternity Leave, Short-Term Disability, Long-Term Disability, 401(k) Plan with Company Contribution, Teladoc, Tuition Reimbursement, Special Incentive Plans, Onsite Workout Room and Flex Time.

Check out our Facebook page at https://www.facebook.com/linakusinc/ for more information

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