eCommerce Associate
2 days ago
Primary Job Duties and Responsibilities:
- Create and maintain an online business plan.
- Maintain product catalog.
- Manage and create product listings (content and keywords), inventory, pricing, and promotional activities on assigned marketplace platform to achieve sales and margin goals.
- Responsible for content writing of item descriptions.
- Operate as the lead point of contact for all matters specific to third-party marketplace platforms such as eBay, Walmart, Jet, Houzz, Amazon, etc.
- Resolve customer issues in a timely manner to maintain high customer rating and satisfaction as a seller on all third-party marketplace platforms.
- Define and manage multiple marketplace channel pricing to minimize price conflict.
- Plan and organize an ongoing sales strategy derived from the defined revenue and profit targets; review and evaluate performance periodically and make adjustments as needed.
- Coordinate and provide inventory forecast to ensure appropriate inventory level allocation through multiple channels.
- Social media and email marketing.
- Web maintenance and troubleshooting.
- Other duties as assigned.
- Bachelor’s degree with a focus in business or related majors or 2-5 years of related experience.
- 1 year of marketplace management experience, preferably in Outdoor Furniture or Furniture.
- Excellent oral and written communication skills, required.
- Goal-oriented and success-driven.
- Organizational, coordination, and time management skills.
- Highly self-motivated with a will to learn and train.
- Proficient in Microsoft Office (Word, Excel, PowerPoint, etc.)
- Familiar with Google analytics.
- Familiar with Pay-Per-Click marketing.
- Demonstrate ability to execute results against strategy and meet critical deadlines.
- Excellent writing and grammar skills and typing speed of 60 wpm.
- Understanding of branding and product listing on marketplaces.
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
- 8 hour shift
- Monday to Friday
- Ontario, CA 91762: Reliably commute or planning to relocate before starting work (Required)
- Product listing: 2 years (Preferred)
- Account management: 2 years (Preferred)
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