Ecommerce Associate
2 days ago
Key Responsibilities:
Shopify Management:
- Manage and maintain the Shopify platform, including product uploads, inventory updates, and site functionality.
- Oversee Shopify themes and ensure consistent branding, navigation, and user-friendly layouts.
- Monitor and troubleshoot site performance, ensuring an optimal shopping experience for customers.
- Upload, edit, and manage product listings with accurate descriptions, pricing, and images.
- Implement merchandising strategies to promote featured collections, bestsellers, and new arrivals.
- Coordinate product launches, promotions, and seasonal updates across the site.
- Execute marketing strategies and manage spending budgets across all channels, including email, SMS, SEM, paid social, affiliate, and loyalty programs.
- Set up and track promotional codes, discounts, and sales events.
- Analyze site traffic and campaign performance using tools such as Google Analytics.
- Drive programs to grow customer acquisition through email and social media initiatives.
- Research competition and drive new enhancements and features for the website, focusing on optimization and improving the overall customer experience.
- Use Excel to manage large data sets, including inventory tracking, sales forecasting, and performance reporting.
- Develop automated reports to track key metrics, such as sales trends, inventory levels, and customer behavior.
- Minimum 3 years of experience in an eCommerce role, with proficiency in Shopify.
- Basic understanding of HTML/CSS for making minor adjustments to product pages on Shopify. Familiarity with other eCommerce platforms (Magento, WooCommerce, etc.).
- Advanced Excel skills, including pivot tables, VLOOKUP, and data visualization for analyzing large datasets.
- Strong organizational skills with a high level of accuracy and attention to detail.
- Effective verbal and written communication skills to collaborate with cross-functional teams.
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