Ecommerce Associate

2 days ago


New York, United States Triveni Group LLP Full time
Job DescriptionJob DescriptionWe are seeking a detail-oriented and proactive E-commerce Associate with hands-on Shopify experience to join our team. The ideal candidate will be responsible for managing and optimizing our e-commerce platform to enhance customer experience, drive sales, and support the execution of marketing strategies. This role requires a tech-savvy individual with a passion for e-commerce, strong analytical skills, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

Shopify Management:

  • Manage and maintain the Shopify platform, including product uploads, inventory updates, and site functionality.
  • Oversee Shopify themes and ensure consistent branding, navigation, and user-friendly layouts.
  • Monitor and troubleshoot site performance, ensuring an optimal shopping experience for customers.
Product Catalog & Merchandising:

  • Upload, edit, and manage product listings with accurate descriptions, pricing, and images.
  • Implement merchandising strategies to promote featured collections, bestsellers, and new arrivals.
  • Coordinate product launches, promotions, and seasonal updates across the site.
Marketing Strategy Execution:

  • Execute marketing strategies and manage spending budgets across all channels, including email, SMS, SEM, paid social, affiliate, and loyalty programs.
  • Set up and track promotional codes, discounts, and sales events.
  • Analyze site traffic and campaign performance using tools such as Google Analytics.
Customer Acquisition Programs:

  • Drive programs to grow customer acquisition through email and social media initiatives.
E-commerce Website Enhancements:

  • Research competition and drive new enhancements and features for the website, focusing on optimization and improving the overall customer experience.
Advanced Excel Data Management:

  • Use Excel to manage large data sets, including inventory tracking, sales forecasting, and performance reporting.
  • Develop automated reports to track key metrics, such as sales trends, inventory levels, and customer behavior.
Qualifications:

  • Minimum 3 years of experience in an eCommerce role, with proficiency in Shopify.
  • Basic understanding of HTML/CSS for making minor adjustments to product pages on Shopify. Familiarity with other eCommerce platforms (Magento, WooCommerce, etc.).
  • Advanced Excel skills, including pivot tables, VLOOKUP, and data visualization for analyzing large datasets.
  • Strong organizational skills with a high level of accuracy and attention to detail.
  • Effective verbal and written communication skills to collaborate with cross-functional teams.
 

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