Alarm Technician

Digital Home Systems is a premier luxury AV company specializing in creating exceptional experiences for our clients. We are currently seeking an experienced Alarm Technician to join our dedicated team. If you have a passion for cutting-edge technology and a keen eye for detail, we invite you to apply.

Responsibilities:

• Install, program, and troubleshoot high-end alarm systems.
• Conduct comprehensive system evaluations to identify any issues or areas of improvement.
• Troubleshoot and resolve issues with alarms and security systems
• Collaborate with clients to determine their specific security needs and provide expert recommendations.
• Coordinate with the office team to ensure timely and efficient execution of installations and upgrades.
• Maintain accurate documentation of all installations, repairs, and customer interactions.
• Monitor inventory of service parts
• Conduct routine preventative maintenance on alarm systems
• Stay updated on the latest advancements in alarm systems technology to enhance our service offerings.
• Provide exceptional customer service by addressing client inquiries and resolving technical issues promptly and professionally.

Requirements:

• Proven experience as an Alarm Technician, preferably within a high-end residential setting.
• Proficient knowledge of alarm system components, wiring, and programming.
• Strong technical skills to install and configure complex alarm systems.
• Attention to detail and ability to execute installations with precision and accuracy.
• Excellent problem-solving skills to diagnose and resolve technical issues efficiently.
• Strong communication skills, both written and verbal, to effectively interact with clients and team members.
• Professional and polished demeanor, reflecting our luxury brand image.
• Ability to work independently as well as collaboratively within a team.
• Valid driver's license and clean driving record.

Preferred Qualifications:

• Certification or training in alarm system installation or a related field.
• Familiarity with luxury brands and products in the AV industry.
• Knowledge of relevant building codes and regulations pertaining to alarm system installations.

Please note that Digital Home Systems is committed to ensuring the safety and security of our clients and employees. As part of our employment screening process, all applicants selected for an interview will be subject to a comprehensive background check.

About Digital Home Systems:

The mission of Digital Home Systems is to delight clients with a fully-customized digital platform that meets their entertainment, computer, electronic, security, and home needs of today -- and tomorrow. We accomplish this by pairing best-in-class home technologies with painstaking attention to detail and craftsmanship in systems design, customization, installation and customer service.

We serve as a trusted resource to building trade partners, including architects, interior designers, builders--as well as homeowners--on new construction and remodeling projects. We offer vision, technical expertise, and end-to-end solutions that unobtrusively blend home technology with every aspect of a client’s lifestyle and home décor.

We stake our reputation on providing personalized, high-end, and easy-to-use systems that work as intelligently as our clients do. We stand by those systems with the highest level of customer support and responsiveness.

This is a very exciting time to join a company that is rapidly growing

Why work at Digital Home Systems?

• Competitive Salary
• Health Insurance (Dental & Vision)
• (9) Paid Holidays
• Paid Time Off (PTO)
• Family Oriented Company

At Digital Home Systems, we believe in fostering a positive and inclusive work environment that encourages professional growth and creativity. If you are passionate about delivering exceptional service, possess the necessary technical skills, and thrive in a luxury AV setting, we would love to hear from you.