Operations Production Manager

2 months ago

Minneapolis, United States Elysian Construction Full time
Job DescriptionJob Description

Our company is driven by professional integrity and provides customers with the best customer service. We seek an Operations Production Manager with strong leadership, team building, and coaching skills to join our dynamic team.

Elysian Construction is a family-owned and operated exterior renovation company with an A+ rating with the BBB and has seen huge growth in the eight years we have been in business. We are constantly growing and seeking new team members who align with our mission to become the best in our industry by providing first-class workmanship, honesty, and integrity.   

Our website is: http://elysianbuilt.com . 

The right candidate will possess the following skills:

  • Strong verbal and written communication skills
  • Excellent organizational skills with attention to detail
  • Proficient computer skills
  • Positive attitude and resilience 
  • Strong negotiation skills 

Responsibilities:

Owns, oversees, and manages all production operations processes, policies, procedures, and activities, including: 

  • Oversight 
    • Budgeting & Planning  
    • Estimating & Bidding 
    • Permitting 
    • Scheduling 
    • Material Ordering 
    • Material Delivery 
    • Project Installation 
    • Project Quality Control 
    • Problem Repairs 
    • Initial Project Billing 
    • Vendor Invoicing and Auditing 
    • Company and Regulatory Compliance 
  • Manage a team of 4-10 Project Managers, Coordinators, and Analysts 
    •  Mentor, coach, and facilitate the development of professionals. 
    • Set and communicate expectations. 
    •  Monitor daily and weekly performance.
    • Hold Team Members accountable to expectations.
    •  Facilitate performance management processes.
    •  Establish performance- and results-focused training curriculums. 
  • Own Department and project P&Ls 
    • Establish, evolve, adopt, and adhere to company policies and procedures. 
    • Own and manage relationships with contractors, subcontractors, materials suppliers, engineering and architecture firms 
    • Handle complex construction cases and difficult customer situations. 
    • Facilitate contractor and subcontractor back charges for rework, problem repairs, or other installation issues arising from contractor, subcontractor, or supplier performance.
    • Contribute to a positive end-to-end customer journey and experience.
    • Collaborate with other department managers to achieve customer service-focused solutions and outcomes.
    • Work closely with the Executive and Management Teams to plan for strategic growth, elevate the customer experience, and improve operational efficiencies. 

Skills and Qualities Required:

  • Flexibility and adaptability
  • Interpersonal skills
  • Time management
  • Resolution and problem-solving
  • Strategic planning and critical thinking
  • Minimum of 10 years of professional experience
  • Five years relevant position
  • Bachelor’s Degree in Business, Management, Operations, or Industrial Engineering
  • Master's Degree preferred but not required.

All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Company DescriptionElysian Construction is a local full service licensed general contractor that specializes in roofing, siding, and storm damage restoration for both residential and commercial properties. We successfully implement our unique customer-centered processes that stand firmly on quality and service as the backbone of our company. With this commitment, we have grown to be a professional, respected, and successful company with thousands of satisfied customers nationwide. We are in great standing with the BBB (A+ rating), and have been recognized as one of the best in the industry.Company DescriptionElysian Construction is a local full service licensed general contractor that specializes in roofing, siding, and storm damage restoration for both residential and commercial properties. We successfully implement our unique customer-centered processes that stand firmly on quality and service as the backbone of our company. With this commitment, we have grown to be a professional, respected, and successful company with thousands of satisfied customers nationwide. We are in great standing with the BBB (A+ rating), and have been recognized as one of the best in the industry.

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