Service Manager

4 weeks ago


Miami, United States South Dade Forklift Corp Full time
Job DescriptionJob Description

We are seeking a Service Manager to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update customer records based on interactions
  • Develop and maintain a knowledge base of the evolving products and services

Qualifications:

  • Bilingual(English and Spanish)
  • Preferred experience on automotive mechanics and parts
  • Team leader and must take initiative to problem solve.
  • Must be able to manage time and meet deadlines
  • Basic Computer Skills
  • Good Verbal and Written Communication

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