Freight Dispatcher
1 week ago
Roles and Responsibilities:
- Search for available freight via load boards and established customer programs.
- Negotiate freight rates with customers and brokers.
- Strategically plan loads and direct drivers on loads while minimizing costs and ensuring on-time delivery to customers.
- Provide daily, accurate updates of location and ETA.
- Ensure compliance with safety standards and DOT/FMCSA regulations.
- Negotiate with drivers on specific lanes to ensure profitability for both the drivers and the company.
- Submit and enter all required paperwork into the transportation management system accurately to ensure timely driver payments and invoicing.
- Promote a positive company culture, fostering driver satisfaction and customer excellence.
Benefits and Compensation:
- Competitive base salary
- Option to purchase AFLAC Supplemental Insurance
- Paid Holidays.
- Paid Time Off (Vacation/Sick/Personal)
- 401(k) Plan.
Requirements:
- Personable, with the ability to multitask.
- Proficiency with technology and software tools.
- Strong leadership skills with the ability to empathize with drivers.
- Problem-solving skills to address daily challenges faced by drivers.
- Competitive nature with a focus on teamwork and collaboration.
- Driven to achieve goals and record results month-over-month.
- Highly organized with exceptional attention to detail in a fast-paced environment.
- Excellent communication skills.
Qualifications:
- Excellent communication and phone etiquette.
- Ability to multitask and prioritize effectively.
- Strong organizational skills to coordinate dispatch activities efficiently.
- High school diploma or equivalent.
- Previous transportation industry knowledge preferred but not required.
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