Debt Collector

Job DescriptionJob Description

We will be holding OPEN HOUSE Interviews every TUESDAY between the hours of 1PM-4PM. Come meet us in person and see what we're all about

ABOUT OUR COMPANY:

Sunrise Credit Services. We are known in the collections industry for Reliability. Reputation. Results.

We have been family owned and operated since 1974 and are celebrating 50 years in the industry

Sunrise Credit Services is a third-party debt collection agency, calling past-due customers for some of the largest companies in the country. Our team is rated in the top ten percent of collection agencies in the country

We have been featured in several news segments as one of the “good” agencies in the industry. We strive to maintain a trustworthy, professional, and ethical approach to accounts receivable management.

We were just awarded the Long Island Top Workplaces 2024

· Winner Best Company to work for 2008 & 2015

· Recipient of the first annual Helen Keller Services “Access-Ability Award” 2021

OUR LOCATION:

Our building is in Melville, NY. We are the entire third floor of the Newsday building The office is near Route 110 and the Long Island Expressway. We are close enough to shop at Walt Whitman Mall, grab groceries, have a nice lunch or dinner on Route 110 in either direction (Melville or Farmingdale)

We have shopping, dining, groceries and an amusement park all located within 2 miles of our facility.

There is also a small café for lunch located on the first floor of our office building.

THE POSITION:

There is no experience necessary. It is an entry level position. We teach you everything you need to know during training. We have an in-house university style training program. After training you can take courses to help enrich your career.

We are looking for candidates who can provide a positive customer experience, and work with consumers by phone to solve their debt obligation.

If hired, you will be calling customers to arrange repayment of their overdue bill by phone. Our company handles calls for cell phone companies, colleges, universities, trade schools, banking, and credit card companies etc. Your responsibilities would include handling incoming and/or outgoing customer calls, processing payments and resolving customer concerns by phone.

· Paid training at a rate of $18.00/hour

· Full time positions available after 30 days. Salaries start at 34,000/yr. plus incentives, and bonuses.

· Pay differential for bilingual Spanish speakers.

· Competitive benefits packages, including medical/dental/vision/401K

· Weekly Pay

· Hybrid Work Options

· Flexible, non-rotating schedules

· Growth and advancement opportunities

WORK/LIFE BALANCE

Choose a schedule that works for you

We have shift flexibility, including morning shifts, evening shifts, and shifts on Saturdays. We also offer split shifts that allow you to break up your workday – this means you can work some hours in the morning, take care of home or family errands during the afternoon, and then work the rest of your hours at night You can work your full schedule in our Melville office or choose a hybrid schedule that allows you to work some of your shifts from home

Job Types: Full-time, Part-time

Starting Pay: $18.00 - $19.00 per hour

Expected hours: 20 – 35 per week

Company DescriptionSunrise Credit Services, Inc. was started by the Doane family in 1974, and we remain proudly family-owned and operated to this day.
We strive every day to be the most professional, compliant and customer service-oriented accounts receivable management agency in the United States, and it all starts with our people. From our family owners and executive team to our newest hires, our personnel are our greatest asset. We’ve always believed, “If you build your people, they’ll build your business.”

Sunrise has grown significantly in our 50 years of operation. Our growth as a company is a direct result of our employees’ growth as dedicated professionals. We have some of the longest-tenured and most-experienced staff in the industry.
The hands-on leadership and values-oriented management style of the Doane family has firmly established a culture with high standards for performance and an unequivocal commitment to integrity.
Our executive-level team and managers bring deep experience and a passion for the industry. Our EVP-level executives average more than 30 years in the industry, our AVP and VP-level execs average 20 years, our Group Managers average 15 years and our Unit Managers average at least 5 years.
Furthermore, we fast-track our new hires to expert status through their training at the Sunrise Family of Companies University (SFCU).Company DescriptionSunrise Credit Services, Inc. was started by the Doane family in 1974, and we remain proudly family-owned and operated to this day.\r
We strive every day to be the most professional, compliant and customer service-oriented accounts receivable management agency in the United States, and it all starts with our people. From our family owners and executive team to our newest hires, our personnel are our greatest asset. We’ve always believed, “If you build your people, they’ll build your business.”\r
\r
Sunrise has grown significantly in our 50 years of operation. Our growth as a company is a direct result of our employees’ growth as dedicated professionals. We have some of the longest-tenured and most-experienced staff in the industry.\r
The hands-on leadership and values-oriented management style of the Doane family has firmly established a culture with high standards for performance and an unequivocal commitment to integrity.\r
Our executive-level team and managers bring deep experience and a passion for the industry. Our EVP-level executives average more than 30 years in the industry, our AVP and VP-level execs average 20 years, our Group Managers average 15 years and our Unit Managers average at least 5 years.\r
Furthermore, we fast-track our new hires to expert status through their training at the Sunrise Family of Companies University (SFCU).

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