Operations Associate I

4 days ago

Jeffersonville, United States Presbyterian Foundation Full time
Job DescriptionJob Description

Position Summary

This position is responsible for providing quality customer service to donors, beneficiaries, shareholders, service partners, and staff members in an efficient and timely manner.

 

Scope & Breadth of Position

This position reports to the Operations Manager, Administrative Services and has no reporting staff.

 

Accountabilities

·         Receive and respond in a timely manner to incoming calls and correspondence from donors, beneficiaries, shareholders, service partners, and staff members.

·         Responsible for the accurate and timely creation of new accounts and relationships in the trust accounting system, online viewing system, and client relationship management system.

·         Promote good will and positive image of the organization.

·         Complete research and resolve discrepancies on client issues.

·         Coordinate with other units in Operations to improve process workflow by analyzing needs and eliminating duplication.

·         Support Administrative Services team with Verification of Funds communication follow-up. Reach out to identified organizations that have not responded or have provided an unsatisfactory response to the requesting verification of income received for a specific determined period. Document all communications and maintain accurate records for accountability and reporting purposes.

·         Work closely with the Administrative Services Manager and Ministry Relationship Officers to ensure exception processing for New Covenant Funds transfer agency are approved timely.

·         Provides excellent customer service to internal and external clients, vendors and service providers by submitting accurate and prompt account instructions and being responsive to needs in an open, pleasant, and professional manner.

·         Assist with Identifying servicing concerns, prospects and tenuous NCF relationships and escalate to management.

·         Provide backup coverage for Receptionist and monitors Receptionist Shared mailbox.

·         Assist in resolving administrative and bank changes, electronic fund transfer rejects, and outstanding check issues.

·         Provide backup and assist with the completion of all unit functions as needed.

 

 

 

Experience and Job-Related Requirements

·         Bachelor’s Degree preferred, or a high school graduate with five years of administrative experience.

·         Proficient in MS Office software.

·         Excellent verbal and written communication skills with the ability to draft documents.

·         Demonstrated interactive skills, with emphasis and focus on the delivery of superior customer service. 

·         Must be a true team player with strong organizational skills and possess the ability to multitask.

·         Possess excellent listening and trouble-shooting skills.

·         Discipline to pay strict attention to detail and accuracy.

·         Ability to multi-task and meet established deadlines.  Accountable, dependable, and self-motivated.

 

Physical Requirements

·         Ability to communicate orally with management and co-workers, both individually and in a group/team.

·         Regular use of the telephone and e-mail with excellent customer service skills is required.

·         Sitting for extended periods is common.

·         Hearing and vision within normal ranges is essential for normal conversations, receiving information and preparing and inspecting documents.

·         No heavy lifting is expected.  Exertion of up to 10 lbs. of force occasionally may be required. 

·         Good manual dexterity for the use of common office equipment such as computer terminals, calculator, telephone, and copiers.

 

Work Environment

·         The job is performed indoors in a traditional office setting

 

 

 

 

 

 

 

 

Company DescriptionThe Presbyterian Foundation gathers, stewards and distributes funds for mission

We work hard to strengthen congregations and related mission and ministry efforts by developing gifts and managing funds on their behalf. We work with them to build communities of generosity among their members and constituents. And we provide all Presbyterians an avenue to realize their philanthropic goals through a variety of giving and investment options. In all our work, we remain focused on the Reformed values that have guided our stewardship and investment for more than 200 years.Company DescriptionThe Presbyterian Foundation gathers, stewards and distributes funds for mission\r
\r
We work hard to strengthen congregations and related mission and ministry efforts by developing gifts and managing funds on their behalf. We work with them to build communities of generosity among their members and constituents. And we provide all Presbyterians an avenue to realize their philanthropic goals through a variety of giving and investment options. In all our work, we remain focused on the Reformed values that have guided our stewardship and investment for more than 200 years.

  • CDL Driver I

    4 months ago

    Jeffersonville, United States KI Lumber & Building Materials Full time

    Founded in 1932, K-I Lumber and Building Materials operates locations in Kentucky and Indiana, including wall panel and truss manufacturing facilities, providing specialty building materials to customers.US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service...

  • Part-Time Store Cleaning Associate

    3 months ago

    Jeffersonville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Part-Time Markdown Associate

    3 months ago

    Jeffersonville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...

  • Backroom Operations Manager

    4 days ago

    Jeffersonville, Indiana, United States T.J. Maxx Full time

    T.J. Maxx Job Description:Job Title: Backroom Operations ManagerJob Summary:As a key member of our team, you will maintain organizational, cleanliness, and recovery standards for the backroom area. Your responsibilities include organizing and rotating back stock for easy replenishment, monitoring and measuring productivity, and ensuring merchandise is...

  • Electrical Assembly Technician I

    1 month ago

    Jeffersonville, Indiana, United States AMATROL Full time

    About the JobWe are seeking a skilled Electrical Assembly Technician I to join our team at Amatrol. As a key member of our production team, you will be responsible for assembling, soldering, wiring, and repairing electronic components, sub-assemblies, and finished goods.Key ResponsibilitiesAssemble and repair electronic components, sub-assemblies, and...

  • Associate Veterinarian

    1 month ago

    Jeffersonville, United States USVTA LLC Full time

    Earn a competitive base with a 4day work week! $50K Sign on bonus!Having been founded in 1973 Allison Lane Animal Hospital has a large excellent loyal client base which gives opportunity for new doctors to establish their own clientele and relationships!Our hospital has become a vital part of the Jeffersonville community by serving our clients and their pets...

  • Associate Veterinarian

    1 month ago

    Jeffersonville, United States USVTA LLC Full time

    Earn a competitive base with a 4day work week! $50K Sign on bonus!Having been founded in 1973 Allison Lane Animal Hospital has a large excellent loyal client base which gives opportunity for new doctors to establish their own clientele and relationships!Our hospital has become a vital part of the Jeffersonville community by serving our clients and their pets...

  • Flexo Press Operator

    3 weeks ago

    Jeffersonville, United States UFP Industries Full time

    Join the UFP family, where victories are celebrated together! We have a proud history of sharing our profits with our dedicated team members. As a part of our production team, you'll work in a collaborative environment that allows you to see your work transform into a finished product every day.Job SummaryLevel III Press Operators are responsible for the...

  • Retail Associate

    4 weeks ago

    Jeffersonville, United States Goodwill of Central & Southern Indiana Full time

    Starting at $11 per hour!!! The Retail Associate assists the store management team in reaching the operational goals of the site by functioning in various capacities within the retail location. The titles of the various jobs the Retail Associate may be called upon to learn and work include: Cashier, Textiles or Wares Producer, Donation Door Attendant,...

  • Flexo Press Operator

    2 weeks ago

    Jeffersonville, United States UFP Industries Full time

    Join the UFP family, where victories are celebrated together! We have a proud history of sharing our profits with our dedicated team members. As a part of our production team, you'll work in a collaborative environment that allows you to see your work transform into a finished product every day. Job Summary Level III Press Operators are responsible for the...

  • Sales Associate

    4 months ago

    Jeffersonville, United States Ascena Retail Group Full time

    About usLOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like...

  • Saw Operator I

    1 week ago

    Jeffersonville, United States The Azek Company Full time

    The Saw Operator position is Sunday through Thursday 3PM to 11PM. The pay range is $16-$18.50/hr.Key Responsibilities:Saw Tables: Operate and maintain saw to cut our product efficiently. Removing dust and particles from product before crating.Quality Assurance: Ensure all cuts meet quality standards, and visually inspecting products prior to...

  • Sales Associate

    4 months ago

    Jeffersonville, United States Ascena Retail Group Full time

    About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just...

  • Sales Associate

    4 months ago

    Jeffersonville, United States Ascena Retail Group Full time

    About us Ann Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they need to feel inspired and motivated as they navigate their multifaceted lives. Our effortlessly polished styles are thoughtfully designed to...

  • Operations Support Specialist

    4 weeks ago

    Jeffersonville, Indiana, United States Amazon Services LLC - A57 Full time

    About the Role:We are seeking a highly motivated and detail-oriented Operations Support Specialist to join our team at Amazon Services LLC - A57. As a key member of our operations team, you will play a critical role in supporting our operations leaders and associates in delivering strong operations results within our fulfillment centers.Key...

  • Merchandise Associate

    1 month ago

    Jeffersonville, Indiana, United States TJ Maxx Full time

    Job Title: Merchandise AssociateAt TJ Maxx, we're always on the lookout for talented individuals who share our passion for delivering exceptional customer experiences. As a Merchandise Associate, you'll play a vital role in creating a unique and exciting shopping environment for our customers.Key Responsibilities:Provide exceptional customer service,...

  • General Maintenance I

    4 weeks ago

    Jeffersonville, United States Jeff Bank Full time

    About the Organization Jeff Bank has achieved incredible growth and success since its inception in 1913, and it could not have happened without the energy, desire and talent of our employees. We embrace diversity and recognize the importance of creating a team that is committed to the success of our customers, the communities we serve, the Bank and each...

  • Temporary Merchandise Associate

    2 months ago

    Jeffersonville, United States TJ Maxx Full time

    T.J. Maxx - 4201 Town Ctr Blvd Jeffersonville Town Ctr 47130 [Retail Sales / Team Member] As a Merchandise Associate at T.J. Maxx, you'll: Engage and interact with all customers; Accurately ring customer purchases/returns and count change back to customer according to established operating procedures; Promote credit and loyalty programs during customer...

  • Warehouse Operations Specialist

    4 weeks ago

    Jeffersonville, Indiana, United States Allegiance Staffing Full time

    Job DescriptionAllegiance Staffing is seeking skilled Weekend Warehouse Associates to join our team in Jeffersonville, IN. This is an excellent opportunity for individuals with experience in warehouse operations who are looking for competitive pay and the flexibility of weekend shifts.Key Responsibilities:Pick, pack, and kit products for shipping and...

  • Retail Store Cleaning Associate

    2 weeks ago

    Jeffersonville, United States TJ Maxx Full time

    Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever-changing, yet always...