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Network Administrator III
1 month ago
Job Title : Network Administrator III
Duration : 06 months
Location : Phoenix, AZ 85003
Job Description:
- This position is responsible for network operation center (NOC) services including technical support, planning, forecasting, designing, project management, installation, monitoring and maintenance of the converged data/voice network.
Skills Required:
- Assists in the technical support, problem resolution, planning, and managing of the converged data/voice network that includes wired and wireless technologies.
- Interact with customers as the primary point of contact for the network operations team.
- Prioritize, triage, and assign tickets that have been routed to the network operations team for resolution.
- Monitors the network for unauthorized activities; maintains network security.
- Act as a primary interface with equipment vendors for resolving problems.
- Recognizes and identifies potential areas where existing policies and procedures require modification.
- Assists in development of new policies and procedures as necessary.
- Participates in procurement of RMA network equipment.
- Prepares and maintains technical documentation to guide network users and to assist with the ongoing operation, maintenance, and development of the network.
Education Required:
- Associates Degree in Computer Science, Information Technology, or a closely related field and one (1) year of experience with wide and local area networks including experience with common-carrier data network.
- An equivalent combination of post-secondary education and job-related experience may substitute for the degree requirement on a year for year basis.
Education Preferred:
- Preferred Education and/or Experience:
- Experience utilizing network management tools such as Solar Winds and Service Now.
- Preferred Training, Certifications and/or Other Special Requirements:
- CCNA
Additional Information:
- Must be willing to work overtime and rotating shifts as required.