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Systems Analyst
2 months ago
Description
We are hiring for a full-time Systems Analyst who will work to support and maintain the computing resources utilized by the staff. This position supports users across all departments to help users in troubleshooting and maintaining technological resources to continue our mission. In this role you will be installing, maintaining, inventorying, troubleshooting, repairing, and monitoring the hardware and software utilized by our company. You will also be assisting users of varying levels of technical know-how.
In this role you will:
- Install, maintain, inventory, troubleshoot, repair and monitor the performance of desktop hardware and software used in all business, creative, research, education, and exhibit divisions
- Maintain, monitor and troubleshoot the performance of server hardware and business information systems such as e-mail, accounting, POS, ticketing, retail operations, website, and Citrix
- Administer and support Google Apps for Business and M365 portal
- Assist staff of all departments with troubleshooting and use of various hardware and software
You will be successful in this role if you:
- Have 3-5 years' experience as a desktop or systems administrator
- Have experience working with Office365, SharePoint, Teams, Linux, Azure, and Outlook
- Have experience networking
- Are willing to commit to the mission and values of a non-profit organization
- Possess a genuine interest in working towards a common goal to advance sustainability, inclusion, diversity, equity, and accessibility in all of our work
- Would excel in assisting and working with users of all levels of technological ability as well as working independently
- Work well in a small department with the opportunity to work on all aspects of tech utilized throughout the museum
Benefits
- Medical, Dental, and Vision with HRA/FSA
- Long Term Disability and Life Insurance
- Supplemental Critical Illness/Accident Insurance
- Paid Time Off package including Vacation, Personal, Holiday, and Sick Leave
- 401(k) Retirement Plan with Employer Match
- Paid Parental Leave
- Tuition Reimbursement Program
- Parking Subsidy/Discounted Bus Pass
