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General Manager
1 week ago
Job Overview:
The Island House Newport, a brand-new high-end lodging property opening in Spring 2025, is hiring a General Manager to open and operate the 24-key business. This is an excellent opportunity for a hotel rooms leader who wants a strong focus on directly enhancing the guest experience. Responsibilities:
- Lead a small team of front desk, maintenance, housekeepers
- Ensure the highest quality in guest service standards
- Engage and manage vendor relationships
- Optimize guest experience at all touchpoints
- Manage rates, group leads/contracts, and marketing initiatives
- Build relationships with neighborhood and community
- Work in partnership with ownership company to establish smooth procedures for accounting/admin/property maintenance (shared services)
Characteristics of the best candidate:
- Hands-on leadership and operational involvement; during off-peak months the staff support is reduced and GM is more hands-on
- Entrepreneurial approach to driving revenues, creating activations, and building partnerships
- Intimate knowledge of Newport's vibe, audiences, and attractions
- Thrives with autonomy, self-sufficient and empowered
Required Qualifications and Skills:
- Strong hospitality leadership experience required.
- Strong hotel operations knowledge
- Flexible in schedule and willing to meet the demands of a 24-hour operation.
- Excellent time management skills with ability to meet deadlines and manage priorities.
- Excellent technical skills to include a variety of software platforms.
- Ability to work well under pressure, think clearly, quickly and make concise decisions.
- Highly developed customer service skills; possessing a friendly approachable demeanor and strong problem-solving abilities, with a keen eye for detail.
- Excellent verbal and written communication skills with guests, staff, and members of the executive team.
If you are a dedicated professional with a passion for hospitality and possess the skills above, we invite you to apply for the General Manager position. Join our team and contribute to opening an amazing Newport property
Work Authorization: Must be eligible to work in the United States.
EEO Statement: Island House Newport is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, or any other characteristic protected by law.
