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Customer Service Representative

7 days ago

Rocky Point, New York, United States John Fischer - State Farm Agent Full time
Job Description Job Description Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

**Bilingual Spanish Preferred**

Join Our Team: A High-Energy, Customer-Centered Agency with a Family-First Culture

I began my State Farm journey in 2001 as a team member working alongside my father. Inspired by his example, I launched my first agency in Selden in 2012 and expanded with a second office in Rocky Point in 2022. Over 23 years, my passion for this career has only grown, and Im committed to creating a workplace where my team thrives every day.

Our agencys mission is simple: take care of our customers better than anyone else. We provide personalized insurance education to help families make informed decisions, striving to deliver a Concierge level of service. This commitment has earned us a strong referral-based business and glowing Google reviews.

Family is at the heart of everything we doboth mine and my teams. My wife Corey and I have three young children, and I understand the importance of balance. Our team culture is built around support, empowerment, and a shared sense of purpose.

If youre seeking a high-energy, high-volume workplace where youll feel accomplished and valued every day, wed love for you to join our growing team

Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual Spanish preferred