Manufacturing Training and Documentation Specialist

3 days ago

Albuquerque, New Mexico, United States Rio Grande Full time
Job Description Job Description

Manufacturing Training and Documentation Specialist

The Opportunity:

The Manufacturing Training and Documentation Specialist is responsible for developing, coordinating, and delivering training programs to ensure all manufacturing personnel are well-equipped with the skills and knowledge required to perform their jobs efficiently. The specialist will also create, maintain, and manage all training documentation, including manuals, procedures, work instructions, and best practices. This role ensures that all training materials are aligned with company standards, regulatory requirements, and continuous improvement initiatives.

What You'll Do:

  • Training Development and Delivery:

  • Design, develop, and implement training programs for manufacturing employees.

  • Conduct training sessions (classroom, hands-on, e-learning) for new hires, ongoing employee development, and specialized skills.

  • Evaluate the effectiveness of training programs and make improvements as necessary.

  • Ensure training materials are accessible and understandable for all employees.

  • Documentation Creation and Maintenance:

  • Develop and update standard operating procedures (SOPs), work instructions, job aids, and manuals for manufacturing processes.

  • Collaborate with subject matter experts (SMEs) and team leads to ensure the accuracy of technical documentation.

  • Review and revise documentation to comply with changes in processes, equipment, or regulations.

  • Compliance and Quality:

  • Ensure all training programs and materials meet safety, quality, and regulatory compliance standards.

  • Assist with internal audits related to training and documentation processes.

  • Keep up to date with industry standards, certifications, and regulatory requirements.

  • Collaboration and Communication:

  • Work closely with manufacturing value stream leads/team leads, and quality assurance teams to identify training needs and gaps.

  • Serve as a point of contact for training-related queries and issues.

  • Participate in cross-functional projects to enhance training programs and process documentation.

  • Continuous Improvement:

  • Monitor the effectiveness of training programs and modify them based on feedback and performance metrics.

  • Identify opportunities for improving manufacturing efficiency through enhanced training and documentation.

  • Stay current with advancements in training technology and methodologies, incorporating new techniques to improve learning outcomes.

What You'll Need:

  • Bachelor's degree in Manufacturing, Engineering, Technical Writing, Training and Development, or a related field (or equivalent experience.

  • 3-5 years of experience in a manufacturing environment, preferably in a training or documentation role.

  • Proven experience in developing and delivering training programs for technical or manufacturing roles.

  • Strong technical writing and documentation skills.

  • Familiarity with instructional design principles and adult learning methodologies.

  • Knowledge of manufacturing processes, equipment, and safety standards.

  • Excellent communication and presentation skills.

  • Proficiency in Microsoft Office, document control systems, and e-learning platforms.

  • Strong attention to detail, organizational, and project management skills.

Preferred Qualifications:

  • Experience with Lean Manufacturing, Six Sigma, or other continuous improvement methodologies.

  • Knowledge of regulatory standards (e.g., ISO, OSHA) related to manufacturing.

Schedule:

  • General hours are from 7:00 AM- 3:30 PM, with limited overtime unless there is a business need.

Work Environment:

  • We offer a friendly and fun participative work environment by encouraging and enabling associates to take ownership of their work and collaborate with their teammates to positively impact the business.

Physical Requirements:

  • Ability to lift up to 50 pounds

The successful candidate will enjoy a rewarding, challenging, and principled work environment.

Diversity, Equity, Inclusion and Belonging:

Guided by our core values, Rio Grande is committed to treating all people with dignity and respect. We are an equal-opportunity employer with a zero-tolerance policy for harassment or discrimination of any kind. As an advocate for equity and equality, we hire, train, and promote qualified people of all backgrounds. We consider employment candidates without regard to race, religion, sex, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other underrepresented class. We value our associates and have won the yearly Healthiest Places to Work and Family Friendly Business awards on multiple occasions.

The Reward:
Rio Grande provides a generous benefit package for full-time (30+ hours a week) associates that includes:

  • Medical plan with low premium rates and no high deductible (includes dental and vision) and telemedicine
  • 401(k) matching program
  • Paid time-off benefits, plus an additional seven paid holidays
  • Paid life insurance and optional additional life insurance
  • Long-term and short-term disability
  • Flexible spending account
  • Pet insurance
  • Tuition reimbursement
  • On-site gym and company wellness program
  • Bereavement leave
  • Employee discounts at Rio Grande
  • Local and national discounts on various travel and entertainment
  • Competitive compensation, including an opportunity to share in the profits

Our associates strive for joint accountability. We work together for the success of our stakeholders, and we provide a thoughtful, fun, and creative environment to support them. We encourage professional and personal development through a variety of training opportunities and a focus on promoting from within.

The Company:
Established in 1944, Rio Grande, a Berkshire-Hathaway manufacturer/distributor, has thousands of valued customers around the world. We are a principle-based company with a highly evolved team-based environment. We can show you how a profoundly effective organization lives these values every day. You can find our guiding principles, The 3 R's, Respect, Responsibility and Results, on our website as well as information about our community support and how we protect the environment.

Within our 186,000 sq. ft., solar-powered facility, with covered parking, Rio Grande has sales, marketing, supply chain, IT and administrative offices, a climate-controlled distribution center with more than 40,000 items, and a comprehensive, well-equipped manufacturing operation. Manufactured products include jewelry-making equipment (from basic tools to highly sophisticated induction casting machines) and jewelry components—both die-struck and cast. Capabilities include CAD/CAM, casting, stamp and form, metal finishing, CNC machining, manual milling, tool & die and electronics/mechanical assembly.

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