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Account Associate

1 week ago

Hampton, Georgia, United States Nalhlie Daly - State Farm Agent Full time
Job Description Job Description Benefits:
  • 401(k)
  • Bonus based on performance
  • Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.We are located in Hampton, GA and help customers with their insurance and financial services needs, including:

  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning
ROLE DESCRIPTION:
As Account Associate - State Farm Agent Team Member for Nalhlie Daly - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:
  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
QUALIFICATIONS:
  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.
  • Previous experience in insurance or a related field preferred.