WIOA Business Services Representative

Career TEAM is a leading high-tech workforce development company who combines their love for careering with technology and utilizes the best content, trainers, case managers, job developers, designers, programmers, and partners. Career TEAM is solving today's unemployment challenges through innovative solutions.

Career TEAM is looking to hire a Business Services Representative who will be responsible for promoting job search participants to the employer community and liaising with employers to obtain job leads and identify jobs. This includes working closely with the job search facilitators to ensure the service reflects participants' needs, abilities, and employment goals. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at the listed location.

The WIOA Business Services Representative is an integral part of our team and will assist us with our mission of accelerating the human condition

Career Team also offers a competitive package including:

• 401k with a generous employer match;
• medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans;
• disability insurance;
• and supplemental insurance

Your Impact on Career Team's Success:

• dentify and develop job opportunities for a diverse population of Job Seekers
• Determine education and skill requirements and employer expectations of Job Seekers
• Review participant resumes, and recommend edits and changes
• Interview Job Seekers referred by Career Team staff for job placement to determine skills, abilities, and job goals
• Match Job Seekers with job openings and refer to employing organizations for interview
• Establish an ongoing relationship with Job Seekers
• Establish ongoing relationships with employers. Follow-up during and after job placement activities to ensure employer satisfaction
• Provide effective employment solutions to fill vacancies, including promoting and developing on-the job training (OJT) and/or Transitional Job/Work Experience opportunities.
• Facilitate and track employer OJT/Work Experience orientation, agreements and required documents.
• Assist employers with the completion of OJT invoices and collection of time sheets and paystubs to ensure reimbursements and transitional employees are paid accurately and timely.
• Document in the state system case notes and participant progress in the IEP, and MSG, and job placements.
• Recruit and outreach for new employers to engage with the One Stop system and document employer services provided in the Business Services system.
• Request additional and/or targeted support activities as needed
• Maintain job and employer data banks of information
• Maintain client records related to job development and placement activities
• Maintain employer records related to job opportunities, placement activities, and participant job retention
• Utilize internet/social media resources to identify job trends, active sectors, and candidate employers
• Prepare and present reports of activities and accomplishments
• Design, plan, and conduct job fairs and other initiatives to enable exposure of Job Seekers to organizations with current and future job opportunities
• Other duties and projects as needed
• Approach each day and task with a "ZAG" mindset
• Other duties and projects as needed

The Ideal Qualifications Include:

• Associate's degree or higher
• Multilingual or bilingual preferred
• Experience in public relations and technical writing
• Bilingual, ability to speak and write Spanish
• Experience in public relations and technical writing
• Experience in Career Services and Recruiting
• Experience with training and coaching in a performance-based environment
• Working knowledge of WIOA, Choices, SNAP, NCP, and all applicable local Workforce Service programs
• Astounding ability to multitask and be proactive
• Familiarity with applicable federal, state, and local laws and regulations
• Ability to work in a variety of settings with culturally diverse customer bases, with the ability to be culturally sensitive
• Excellent interpersonal skills with the ability to effectively engage a diverse audience in verbal and written formats
• Ability to work independently with minimal supervision and effectively as part of a team
• Exceptional time management skills to meet deadlines and work under pressure
• Excellent verbal and written communication skills
• Experience in job placement in either private or public agencies within the last four years
• Excellent verbal and written communication skills
• A Valid Driver's License

Salary: $60,000-$65,000 annually

Travel: Position may require local travel up to 70% of the time

Position Type: Non-Exempt, full-time

About Career TEAM:
Founded in 1996, CareerTEAM, LLC is a private workforce development organization.

Career TEAM's outstanding record of accelerating the human condition has resulted in numerous honors:

• Named by Inc. Magazine as one of America's 500 fastest growing privately held companies
• Recipient of the US Chamber of Commerce Blue Chip Enterprise Award for innovation
• Featured by 60 Minutes, CNN, Money Magazine, Inc. Magazine and the British Broadcasting Network as an innovative, government funded solutions program
• Invited to the White House after being cited by the National Welfare-to-Work Partnership and National Alliance of Business as a top 10 US training provider

As a socially conscious organization, Career TEAM has found a healthy balance between for-profit innovation and community enrichment. Looking ahead, the organization will continue to close the nation's opportunity divide with additional government-funded workforce sites; while also building staff capacity of workforce funding sources and industry providers. See for more information.

Career Team is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Background Check Requirements. Employment is contingent upon successful completion of a background check (including criminal, prior employment and education verification). Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for the position.

California Consumer Privacy Act ("CCPA"). Career Team is committed to complying with the CCPA and all data privacy and laws in the jurisdictions in which it recruits and hires employees. Career Team collects and uses Personal Information for human resources, employment, benefits administration, health and safety, and business-related purposes and to be in legal compliance. Below are the categories of Personal Information we collect and the purposes for which we intend to use this information:

Identifying information, such as your full name, gender, date of birth, and signature; Demographic data, such as race, ethnic origin, marital status, disability, and veteran or military status; Contact information, such as your home address, telephone numbers, email addresses, and emergency contact information; Dependent's or other individual's information, such as their full name, address, date of birth, and Social Security numbers (SSN); National identifiers, such as SSN, passport and visa information, and immigration status and documentation; Educational and professional background, such as your work history, academic and professional qualifications, educational records, references, and interview notes; Employment details, such as your job title, position, hire dates, compensation, performance and disciplinary records, and vacation and sick leave records; Financial information, such as banking details, tax information, payroll information, and withholdings; Health and Safety information, such as health conditions (if relevant to your employment), job restrictions, workplace illness and injury information, and health insurance policy information; Information Systems (IS) information, such as your search history, browsing history, login information, and IP addresses on the Company's information systems and networks; Biometric information, such as facial recognition, fingerprints, iris or retina scans, keystroke, or other physical patterns; and Geolocation data, such as time and physical location related to use of an internet website, application, device, or physical access to a Company office location.

The Company collects Personal Information to use or disclose as appropriate to:

(1) Comply with all applicable laws and regulations; (2) Recruit and evaluate job applicants and candidates for employment; (3) Conduct background checks; (4) Manage your employment relationship with us, including for: (a) onboarding processes; (b) timekeeping, payroll, and expense report administration; (c) employee benefits administration; (d) employee training and development requirements; (d) the creation, maintenance, and security of your online employee accounts; (e) reaching your emergency contacts when needed, such as when you are not reachable or are injured or ill; (f) workers' compensation claims management; (g) employee job performance, including goals and performance reviews, promotions, discipline, and termination; and (h) other human resources purposes; (5) Manage and monitor employee access to company facilities, equipment, and systems; (6) Conduct internal audits and workplace investigations; (7) Investigate and enforce compliance with and potential breaches of Company policies and procedures; (8) Engage in corporate transactions requiring review of employee records, such as for evaluating potential mergers and acquisitions of the Company; (9) Maintain commercial insurance policies and coverages, including for workers' compensation and other liability insurance; (10) Perform workforce analytics, data analytics, and benchmarking; (11) Administer and maintain the Company's operations, including for safety purposes; (12) For client marketing purposes; (13) Exercise or defend the legal rights of the Company and its employees, and affiliates, customers, contractors, and agents; and (14) to comply with requirements of government grants, including, but not limited to, program and audit requirements.