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Sales/Stock Clerk

1 week ago

Bath, Michigan, United States TURNING POINT INC Part time
Job Description Job Description

TITLE: Sales/Stock Clerk

REPORTS TO: Second Hand Rose Store Manager

CLASSIFICATION: Part Time Non-Exempt

GENERAL DESCRIPTION & QUALIFICATIONS: The Sales/Stock Clerk is responsible for generating sales, providing customer service, operating a cash register, greeting and assisting donors, sorting, organizing and pricing donated items, and stocking merchandise for sale in the store.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

  • Implement agency and program mission and empowerment philosophy.
  • Administer and implement Turning Point and Second Hand Rose policies and procedures.
  • Maintain agency policy on confidentiality.
  • Generate sales of merchandise.
  • Ensure the highest level of customer service and donor relations. Interact with donors and customers to answer questions and solve problems. Provide a friendly, service-oriented environment by greeting and acknowledging every guest and assisting as needed.
  • Supervise volunteers working in your area to ensure they are doing it correctly. Offer coaching if needed.
  • Maintain knowledge of current sales.
  • Accurately and efficiently complete all sales transactions and maintain proper cash accountability at the cash register.
  • Maintain complete and accurate records as required
  • Create and maintain in-store and window displays.
  • Keep log book for furniture, estate sale and special pickups.
  • Responsible for the upkeep of donor station at back door. Maintain supply of donor receipts, pens, handouts.
  • Rearrange and/or rotate furniture and merchandise as required to ensure optimal traffic flow, display and safety.
  • Assist cashier on duty to ensure proper customer service.
  • Sort, price and stock merchandise for sale in the store.
  • Assist in floor moves, merchandising, display maintenance and general store/backroom organization.
  • Responsible for following SHR safety procedures and for maintaining a safe and clean environment inside the store and backroom, as well as the outside premises of SHR.
  • Be able to perform the basic functions of the day-to-day store/backroom operations of SHR.
  • Be aware of store surroundings, report all possible shoplifters to management, or call the police if management is not immediately available.
  • Be aware of and adhere to Second Hand Rose policies with regard to staff purchases. Report all possible losses to management.
  • Keep store manager (or Key Holder) informed of all potential problems.
  • Participate in applicable staff, committee meetings, and other meetings deemed necessary by Turning Point.
  • Conduct relationships with SHR and agency staff and volunteers to promote mutual respect and a positive and productive work environment.
  • Notify the SHR Store Manager, or Chief Fund Development Officer of any emergency situations that may affect Turning Point staff and clients.
  • Perform all other duties as assigned by the SHR Store Manager

Working Conditions:

  • Must be able to work independently
  • Allows for flexibility in schedule and job function
  • Must be able to lift 25-50 pounds.
  • Must be able to stand for extended periods of time.
  • Must be available to work week-ends.
  • Must be able to work flexible hours.
  • Must be prepared to work in all weather conditions.

OTHER REQUIREMENTS: Must pass central registry and criminal background check as a condition of employment.