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Pharmacy Support Specialist

1 week ago


Norwich, Connecticut, United States Career Opportunities Full time
Job Description Job Description Description:

This role is full-time, remote. This individual will support the Customer Service, prior authorizations, and other needs of the TruCard Product and Pharmacy team.

  • Resolve and log all inbound member or client concerns
  • Complete administrative tasks related to prior authorizations and appeals
  • Support clinical team in prior authorization case reviews
  • Support clinical team with outbound member and provider calls
  • Perform additional projects and tasks as needed
Requirements:

Qualifications and skills:

  • Competitive candidates will have a minimum of 2 years experience in PBM operations, including medical necessity or prior authorization case reviews
  • Candidates without PBM experience will be considered if they have leadership experience, e.g. team lead or trainer, or experience with special projects, e.g. inventory management
  • Fast learner and interested in potential growth opportunities as the product roles expand
  • Excellent verbal and written communication skills a must
  • Pharmacy technician experience preferred
  • PBM experience preferred
  • A track record of fostering collaboration, resolving conflicts, and managing projects is preferred.
  • Excellent technical skills in Google Work products (Docs, Drive, Slides) and Microsoft (Word, PPT, Excel)

Company Standard Requirements:

  • Ability to work well with others in a collaborative environment
  • Ability to get things done with resources you don't control
  • Willingness to admit you don't know and ask for help
  • Exhibit constant curiosity and a drive to problem solve
  • Exhibit desire to learn and grow on a continuous basis