Customer Service Representative
6 days ago
- Company parties
- Free food & snacks
- Free uniforms
- Opportunity for advancement
- Training & development
Job Title: Customer Service Representative
Company: Axiom Global Solutions
Location: In-Person | Day Shift
About Us:
At Axiom Global Solutions, were a team of passionate professionals redefining what it means to deliver exceptional customer experiences. Our team thrives on collaboration, creativity, and a shared commitment to excellence. With diverse backgrounds and unique skill sets, we work together to create solutions that boost both client and customer satisfaction.
As a Customer Service Representative, youll play a key role as the front line of communication with our customers, building meaningful relationships and providing valuable insights into their wants and needs. This is more than just a jobits an opportunity to grow, collaborate, and make a difference in a fast-paced, supportive environment.
Responsibilities
Build long-lasting relationships with customers through open and direct communication.
Resolve customer account issues, service conflicts, and other customer service concerns with professionalism.
Learn and assist customers through the entire sales cycle, from start to finish, ensuring a seamless enrollment process.
Collect and securely manage customer information, including contact details, payment preferences, and other relevant data.
Track and report client interactions, customer questions, and completed sales for ongoing improvement.
What Were Looking For:
Experience in a customer-facing role (e.g., restaurant, hospitality, or customer service) is a bonusbut not required
Excellent communication skills with an ability to build genuine connections with a wide variety of people.
Strong problem-solving and analytical skills to address customer needs effectively.
Outstanding time management and organizational skills to handle multiple accounts with ease.
A positive, team-oriented attitude and a desire to be part of an inclusive, growing organization that prioritizes employee wellbeing.
Position Details:
Shift: Day Shift
Work Location: In-Person
If youre ready to join a company that values your skills, supports your growth, and celebrates your success, wed love to hear from you Apply today to start your journey with Axiom Global Solutions.
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