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Field Technician
1 week ago
Seeking a Field Technician to join our client, a thriving supplier of B2B vending, POS, and Coin operated machines in Kentucky. You will play a crucial role in the installation, repairs, and maintenance of equipment in Louisville and nearby regions. Join our team and contribute to the growth of this exciting industryJob Type: Full-time
Salary: $50, $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
What Our Field Technicians Do:
- Complete installations and provide support at client locations (small local businesses) in Virginia,100 to 150 mile radius
- Hands-on and field-based work with over 90% of time spent on route. (Gas reimbursement is provided)
- Scheduling b2b appointments for software or hardware placement or updates, meeting existing customers and partners at their or potential locations.
- Diagnose, troubleshoot, and resolve Microsoft Windows / UNIX hardware and software problems
- Install and configure new PC hardware and software on desktops, ATM, amusements devices, laptops, and peripherals such as phones, printers, external drives, and other related hardware
- Develop, prepare, tests and deploy hard drive images and be capable of supporting users in a virtual desktop environment.
- Perform basic computer wired and wireless network troubleshooting
- Develop, document, and effectively communicate job processes, procedures, and techniques
- Maintain proficiency in PC technical fields of expertise
- Maintain a high level of proficiency in using help-desk systems and tools
- Track and maintain equipment inventories
- Test new hardware and software
- Deliver device, instruct, and visit clients
What You'll Bring:
- Extensive hardware repair hands on experience
- Software installation experience
- Must own a car and have a valid Driver's License.
- Field tech support work experience
- Ability to do heavy lifting i.e., heavy machines/kiosks/devices
- Ability to work on a Monday to Friday, 9:00am – 5:30pm schedule, on call one weekend a month
Why Us?
- Casual environment focused on teamwork
- Extensive industry and technology training
- Career development program
- Competitive salary
- Monthly health reimbursement arrangement (HRA)
- Comprehensive benefits including 100% work-related gas, tolls, and parking reimbursement
- Paid time off
*In order to share details on the product line and commission structure during the interview process you might be asked to sign a confidentiality and non-disclosure agreement.
Job Type: Full-time
Pay: $50, $55,000.00 per year
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Experience:
- Computer Hardware Repair: 2 years (Preferred)
- Technical support: 2 years (Preferred)
- Software troubleshooting: 2 years (Preferred)
- Field Tech: 2 years (Preferred)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Alexandria, VA: Relocate before starting work (Required)
Willingness to travel:
- 100% (Preferred)
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