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Emergency Services Counselor

1 week ago

Hampton, Virginia, United States Hampton-Newport News Community Services Board Full time
Job Description Job Description

Counselor, Emergency Services

Work Schedule: Evenings, overnights, and weekends

Annual Salary: $61,182

Join the dynamic team at Hampton-Newport News Community Services Board as a Full Time Counselor in Emergency Services This onsite position offers a fulfilling opportunity to make a real difference in the lives of individuals in crisis. You will engage with diverse populations, utilizing your skills to provide critical support where it's needed most.

With a competitive annual salary of $61,182, this role not only values your expertise but also places you within a flexible and professional environment that prioritizes work-life balance. Collaborate with dedicated colleagues in a customer-focused setting where service excellence and integrity shine. You will be provided great benefits such as Medical, Dental, Vision, Life Insurance, Flexible Spending Account, Competitive Salary, Paid Time Off, Employee Discounts, and Virginia Retirement System (VRS). Seize this chance to advance your career in a premier health care provider while impacting your community in beautiful Hampton, VA.

Your journey towards empowering others starts here

Hampton-Newport News Community Services Board: What drives us

Since 1971, Hampton-Newport News Community Services Board has provided a comprehensive continuum of high-quality, essential, and community-based services to citizens of the Peninsula who are living with a mental illness, developmental disabilities, and substance use disorders.

Your day to day as a Counselor, Emergency Services

As a Full-time Counselor in Emergency Services at Hampton-Newport News Community Services Board, you will be an essential part of our 24/7 response team dedicated to addressing psychiatric crises. In this multifaceted role, you will conduct initial mental status assessments and provide short-term crisis intervention services, ensuring individuals in urgent need receive timely and effective care. Your responsibilities will include facilitating temporary detention orders (TDO) and coordinating admissions to necessary treatment services. Additionally, you may train less experienced counselors and offer specialized consultation in areas such as geriatrics or child and adolescent counseling.

You'll actively respond to crisis intervention calls, implement stabilizing measures, and maintain accurate client records while leading efforts to enhance service delivery. This position emphasizes assessment, intervention, and support, allowing you to directly impact the lives of those facing psychiatric challenges in our community.

Does this sound like you?

To thrive as a Full Time Counselor in Emergency Services at Hampton-Newport News Community Services Board, a blend of specialized skills and relevant education is essential. Candidates must possess a Master's Degree in a human services field, which qualifies them for LPC or LCSW licensure in Virginia, along with a minimum of one year of experience in psychiatric care, emphasizing counseling and crisis intervention functions. Alternatively, a Bachelor's Degree in Human Services, such as Social Work, Psychology, or Counseling, is acceptable, provided the candidate has one year of relevant experience. Successful candidates should be adept in performing pre-admission screening and have the ability to complete certification training modules within 30 days of hire. Registered applicants must also align with QMHP criteria as trainees or licensed professionals.

Strong communication, empathy, and problem-solving skills are vital, equipping you to effectively assess and respond to individuals in crisis while maintaining a supportive and safety-focused environment.

Knowledge and skills required for the position are:

  • Master's Degree in the human services field that fulfills the criteria for eligibility for professional licensure as a Licensed Profession Counselor (LPC) or Licensed Clinical Social Worker (LCSW) in the Commonwealth of Virginia and one (1) year of experience in a psychiatric care setting including counseling and crisis intervention functions or Bachelor's Degree in Human Services (Social Work, Psychology, or Counseling) and at least one (1) year experience in a psychiatric care setting including counseling and crisis intervention functions. Must be registered with the Board of Counseling to practice as a QMHP-A or must register as a QMHP-Trainee within the first 30 days of employment.
  • Pre-admission screener certification training modules must be successfully completed within 30 days of hire.
  • Valid VA Driver's license.
Join us

If you think this role will suit your needs, great Applying is a piece of cake. Good luck - we're excited to meet you


The selected candidate must successfully pass a criminal history fingerprint background investigation, DMV record check, Child Registry search, drug screening test and employment reference checks.

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