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Service Technician, Tier II

1 week ago

Farmington, New Mexico, United States Bruckner Truck Sales, Inc Full time
Job Description Job Description WHO WE ARE

Bruckner Truck & Equipment is one of the largest family-owned semi truck dealerships in the United States. We currently operate in 40+ locations across 11 states, and we have over 1,500 team members.

  • Bruckner's is more than just a place selling parts and working on trucks
  • We are an essential business delivering solutions to transportation providers – the backbone of everyday life as we know it
  • We contribute to our local communities
  • We care about our people
OUR CORE VALUES
  1. We act with Honesty and Integrity.
  2. We value our people and communities.
  3. We are customer focused.
  4. We do what it takes.
WHAT WE OFFER
  • Competitive Compensation Plans
  • Paid Time Off and Holidays
  • Excellent health, dental and vision plans
  • Investments in Training & Development
  • Generous 401(k) and Profit-Sharing Plan
  • Tuition Assistance Program
  • Employee Stock Ownership (every employee earns shares and has ownership interest in the Bruckner's organization)
  • Technician Student Loan Reimbursement Program
  • Disability and Life Insurance
  • Internal Promotion Opportunities
  • Flexible Spending Account
  • Health Club Reimbursement
  • Family and Team Oriented Environment
  • Employee Referral Bonus
  • Engaging and Challenging Assignments
  • Drug free workplace
JOB SUMMARY

The technicians in Tier 2 will have mastered the skills trained in the Tier 3 job specifications. In addition, a Tier 2 technician will have achieved various levels of on-line training and approved off site training and specified below. A technician will not be considered for Tier 2 advancement until they have a minimal of two years on the job training.

ESSENTIAL POSITION FUNCTIONS AND PRINCIPAL ACCOUNTABILITIES REQUIRED IN ADDITION TO THOSE STATED IN THE TIER 3 DESCRIPTION
  • Completed online portion training in Mack & Volvo in our Dual branded locations and single brand in those single branded locations. This requirement may also be met using Cummins Training, Medium Duty Training, & or Allison training.
  • Actively working on approved off-site training prerequisites and or attending off-site training towards a certification in the agreed upon training path.
  • Working knowledge and can demonstrate systems knowledge of: (Air System, Fuel Systems, After treatment systems etc.)
EXAMPLES OF SKILLS NEEDED TO MASTER THIS LEVEL
  • Performs timely repairs, minimum 85% efficiency and 80% Proficiency.
  • Performs quality repairs should have minimal rework based on value, frequency, and managerial discretion.
  • Able to perform moderately difficult diagnostics but may struggle with more difficult situations.
  • Can diagnose and repair basic electronic, lighting, and electrical systems.
  • Requires minimal supervision.
  • A forward-thinking and creative individual with high ethical standards and an appropriate professional image.
  • Has a can-do attitude and is considered a "Go to" in at least two areas of repair?
  • Displays a firm understanding of the big picture and the mission at hand.
PROGRESSION REQUIREMENT
  • Complete all Tier 3 Job Role Requirements. 1. P.M. Services
    2. Steam Clean
    3. P.D.I. Inspections
    4. Used Truck Inspections
    5. Wheel Seals
    6. Brake Adjustments
    7. Clutch Adjustments
    8. Pinion Seals
    9. Foundation brake replacement (shoes, drums, & hardware)
    10. Battery diagnoses & replacement
    11. U-joints
    12. Shocks
    13. Small make ready items (mudflaps,1/4 fenders, bug screens, bug shields, & bumpers)
  • Must complete a Minimum of 2 items listed below.
    • Complete in 3 areas of the ASE "Medium/Heavy Duty Truck Certifications"
    • Master Certified in at least 1 Mack or Volvo Pro-Path Segments.
    • D.O.T. Inspection Certified.
    • Certified in at Least one Cummins engine platforms.
    • Certified in a Medium Duty (Hino, Mitsubishi, or Isuzu)
    • Allison Transmission Certified (one)
    • Have valid Commercial Driver's License.
Physical Demands:
  • Involves essential ability to maneuver around, in, on and under trucks in order to properly inspect and diagnose all types of problems and repairs.
  • Must be able to pass a physical and drug and alcohol screens during pre-employment screening, randomly and/or as requested throughout employment.
  • Must be able to lift 50 pounds to the waist and 25 pounds to the shoulder.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to: .
Work Conditions:

The working environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Due to the urgency of some repairs, this position contains some level of stress and requires the ability to handle multiple tasks smoothly. Requires regular, predictable attendance.

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