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Area Director

1 week ago


Marietta, Georgia, United States Peachtree Restaurant Partners Full time
Job Description Job Description

Position Summary:

As an Area Director at IHOP, you will be responsible for overseeing the operations and performance of multiple IHOP restaurants within a designated geographical area. You will work closely with restaurant managers to ensure exceptional guest experiences, uphold brand standards, and drive profitability. This role requires strong leadership, strategic thinking, and a passion for delivering outstanding service.

This role is fully remote, allowing you to work from a suitable home office, with the expectation of maintaining regular communication and availability during business hours.

Responsibilities:

  • Provide leadership and guidance to restaurant managers, fostering a positive and collaborative work environment.
  • Monitor and analyze financial performance, including sales, costs, and profitability, and develop strategies to achieve targets.
  • Ensure compliance with company policies, procedures, and standards, including food safety and quality regulations.
  • Conduct regular visits to restaurants to assess operations, provide support, and address any issues or concerns.
  • Implement marketing and promotional initiatives to drive guest traffic and increase sales.
  • Recruit, train, and develop restaurant management teams, focusing on succession planning and talent retention.
  • Collaborate with corporate support teams on initiatives, including menu development, technology integration, and operational improvements.
  • Foster a culture of exceptional guest service and hospitality, resolving guest complaints and ensuring a memorable dining experience.

Qualifications:

  • Bachelor's degree in Business Administration, Hospitality Management, or related field preferred.
  • Proven experience in multi-unit restaurant management, preferably within the casual dining industry.
  • Strong financial acumen and experience in budgeting, forecasting, and financial analysis.
  • Excellent communication and interpersonal skills, with the ability to lead and motivate teams.
  • Demonstrated problem-solving abilities and decision-making skills in a fast-paced environment.
  • Knowledge of local health and safety regulations and compliance requirements.
  • Flexibility to travel within the designated area as needed.

Competencies:

  • Leadership
  • Strategic thinking
  • Financial management
  • Team development
  • Communication
  • Problem-solving
  • Guest focus

Skills:

  • Proficiency in Microsoft Office suite (Word, Excel, PowerPoint)
  • Familiarity with restaurant management software (e.g., POS systems)
  • Ability to analyze data and make data-driven decisions
  • Strong organizational and time management skills

Physical Requirements:

  • Lifting and Carrying: Ability to lift and carry trays of food and beverages, typically up to 50 pounds.
  • Standing and Walking: Prolonged periods of standing and walking throughout the shift.
  • Bending and Reaching: Frequent bending, reaching, and twisting.
  • Manual Dexterity: Good hand-eye coordination.
  • Communication Skills: Clear verbal communication to interact with people.
  • Temperature Tolerance: Ability to work in varying temperatures.

Benefits:

  • Holistic Well-Being: Health insurance, wellness programs, flexible hours, and paid time off for full-time staff.
  • Financial Security: Competitive pay, paid weekly, retirement plans, and financial planning services.
  • Career Growth: Training programs, clear career paths, and mentorship opportunities.
  • Recognition: Performance-based incentives, bonuses, and employee recognition programs.
  • Inclusive Environment: A diverse and supportive workplace with open communication and teamwork.
  • Flexibility: Customizable benefits and support for major life events.