Customer Service Representative
5 days ago
Job description
We have one FULL-TIME position available.
TheCustomer Service Representativewill serve as a liaison between our customers, outside sales representatives and operations to ensure that all customer expectations are met. Activities to meet those goals include entering orders in our database, working with production to ensure on-time delivery of customer specified requirements and relaying information from the customers to the sales reps as needed.
To ensure our customer's expectations are met, we are looking for candidates with the following skills:
- Strong interpersonal and organizational skills
- Detail oriented
- Highly motivated with a sense of urgency to complete tasks
- High level of problem-solving skills
- Ability to multi-task and manage time
- Ability to assist multi-levels company stakeholders
Job Requirements
- MS Word, Excel and Outlook (minimum 3 years experience)
- Ability to answer and manage multiple phone lines (minimum 1 year experience)
Highly Preferred:
- Experience with SAGE MAS100 or any other manufacturing order-entry system
- Business-to-Business customer service experience
What we offer:
- Access to Health, Dental, and Vision Insurance
- Access to a 401K Plan with Company Matching
- Paid time off
- Voluntary Life Insurance
Job Type: Full-time
Pay: $ $20.00 per hour
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Required)
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