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Inside Sales

1 week ago


Hamilton, Ohio, United States Recruitlink Full time
Job Description Job Description Job Overview The Inside Sales Representative plays a critical role in driving revenue growth for the organization by engaging with potential and existing customers through various communication channels, including phone, email, and chat. This position is vital as it bridges the gap between customer inquiries and sales closure, ensuring that prospects are well-informed and motivated to make purchasing decisions. Inside Sales Representatives leverage their strong communication and interpersonal skills to build relationships with clients, understand their needs, and present solutions tailored to those requirements. By actively participating in lead generation, sales forecasting, and performance analytics, the Inside Sales Representative contributes significantly to the company's overall sales strategy and success. With an emphasis on achieving sales targets and fostering lasting customer relationships, this role is instrumental in enhancing the company's market presence and competitiveness. Key Responsibilities
  • Identify and qualify new sales opportunities through outbound calling, email campaigns, and networking.
  • Build and maintain relationships with prospective and existing clients to maximize sales revenue.
  • Understand customer needs and present solutions that effectively address those needs.
  • Conduct product demonstrations and presentations to articulate value propositions.
  • Manage a pipeline of prospects and track all sales activities in the CRM system.
  • Collaborate with marketing teams to create targeted campaigns that resonate with potential customers.
  • Provide timely and accurate sales forecasts, reports, and analysis to management.
  • Follow up on leads generated from trade shows, webinars, and online inquiries.
  • Respond to customer inquiries and resolve any issues to ensure high customer satisfaction.
  • Negotiate pricing and terms with clients while adhering to company policies.
  • Work closely with the sales team to ensure seamless communication and a cohesive approach to customer engagement.
  • Stay updated on industry trends, competitive products, and market conditions.
  • Participate in training sessions and workshops to improve sales skills and product knowledge.
  • Contribute to team performance and support colleagues in achieving collective goals.
  • Assist in developing sales strategies and promotional materials to enhance sales effectiveness.
Required Qualifications
  • Bachelor's degree in Business, Marketing, or a related field.
  • Proven experience in an inside sales position or similar sales role.
  • Strong understanding of sales principles and customer service practices.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Exceptional verbal and written communication skills.
  • Ability to analyze data and derive actionable insights.
  • Proven track record of meeting or exceeding sales targets.
  • Self-motivated with a strong sense of personal accountability.
  • Ability to work independently as well as part of a team.
  • Excellent organizational skills and attention to detail.
  • Understanding of the sales process and lifecycle.
  • Capacity to build rapport quickly with clients over the phone.
  • Demonstrated problem-solving skills and resourcefulness.
  • Experience with online sales tools and platforms.
  • Willingness to learn and adapt in a fast-paced environment.
  • Experience in a relevant industry is a plus.