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Assistant Manager

1 week ago

Johns Island, South Carolina, United States The Beach Company Full time
Job Description Job Description Description:

Spring House Assistant Manager

The Spring House Assistant Manager responsibilities center around the day-to-day function of this multi-faceted amenity that serves as a cornerstone of the Kiawah River experience. The ideal Assistant Manager is an individual looking for a fun and exciting learning opportunity to develop skills and an understanding of multiple different fields—hospitality, fitness, events, and food and beverage operations.

Requirements:

RESPONSIBILITIES

  • Act as a liaison to homeowners, guests and prospects helping to create a warm, welcoming first impression and positive experience.
  • Assist with managing the day-to-day facility operations, services, and staffing needs as they relate to dining, fitness, pool, and events.
  • Aid with staff management including recruiting, scheduling, on-boarding, training, and continued coaching of team members. Set an example for staff on delivering exceptional service and step in as needed at peak times or when short staffed.
  • Assist with facility organization such as survey results tracking, signage needs throughout the building, Asana calendar management.
  • Assist with the planning and execution of Spring House gatherings and functions for residents and guests as well as private event bookings.
  • Assist with operational needs such as inventory tracking and accounting procedures to maintain a well-organized and balanced budget—check requests, processing invoices, ordering supplies, tracking revenue and expenses, etc.
  • Coordinate with vendors and service personnel on maintenance and upkeep of facility and equipment needs.
  • Adheres to all policies and procedures as defined in the company Handbook.

REQUIREMENTS and SKILLS

  • 1 year of supervisory experience in a similar upscale hospitality environment
  • Applicable experience in a clubhouse/membership based environment preferred but not required
  • Training or certification in TIPS and ServSafe is provided on an annual basis, and participation is required.
  • Availability to work nights, weekends, and holidays is required.
  • Excellent verbal and interpersonal communication skills, polite, personable demeanor.
  • Aptitude in resolving issues with a customer-focused orientation.
  • Ability to lead a team and coach effectively.
  • Ability in multitasking and time-management.
  • Proficient in using technology daily or upon training i.e.. point-of-sale
  • Flexible and adaptable to a changing operation and daily needs, events, etc.
  • Ability to stand, walk, bend, etc. for extended periods, and lift up to 50 lbs. Frequently is exposed to warm weather conditions and performs the majority of duties outside.