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Benefits Specialist/Case Manager

2 weeks ago


toms river, United States Bright Harbor Healthcare Full time

Job DescriptionJob DescriptionBright Harbor Healthcare is seeking a Benefits Specialist/Case Manager for our CREST program, which provides mental health crisis care for the community. The ideal candidate will be detail-oriented, knowledgeable about benefits regulations, and committed to providing excellent service to our community.Position Title: Benefits Specialist/Case ManagerPosition Type: Full Time; 35 Hours/WeeklyBenefits Eligible: Yes; Full BenefitsLocation: Toms River, NJDepartment: CRESTResponsibilities:Work as part of a multi-disciplinary treatment team, attending meetings and contributing to shared treatment planning. Communicate and collaborate with community resources and entitlement providers, documenting support in client records. Involve consumers in treatment planning and service delivery, ensuring their participation is reflected in notes and outreach. Provide direct care and crisis intervention, including de-escalation, supportive counseling, and timely documentation. Support consumers with daily living skills and assist with accessing basic needs such as housing, benefits, and entitlements. Monitor and assess clients’ emotional well-being, symptoms, behavior, and medication use, sharing findings with the team. Educate consumers and families on mental health, crisis management, conflict resolution, and life skills. Uphold consumer rights and dignity, maintaining confidentiality and respecting cultural and individual values. RequirementsBachelor's Degree in a health & human services fieldExperience with Crisis Intervention.Experience doing outreach with the SMI Co-occurring population, knowledge and awareness of homeless and community services availableValid NJ Driver’s license with less than 6 points.BenefitsFull Benefits12 Paid HolidaysSick DaysPersonal DaysDays Accrued VacationMedical/Dental/VisionCompany paid Life Insurance and Long-Term Disability403B Plan with Company MatchOpportunities for training/education/Continuing Education CreditsOpportunities for Public Loan ForgivenessOpportunities for Tuition Discounts from Participating Institutions