Guitar Center | Retail Guitar Repair Tech

3 weeks ago


manchester, United States Guitar Center Full time
Retail Guitar Repair Tech at Guitar Center summary:

The Retail Guitar Repair Technician at Guitar Center provides maintenance and repair services on customer-owned instruments, ensuring high standards of craftsmanship and excellent customer experiences. Employees are supported through various benefits, including tuition reimbursement and unique opportunities for musicians, like gig leave. The role emphasizes customer focus, initiative, and effective training to enhance both personal and store performance.

Why Guitar Center? Here’s just some of the rewards:

For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.

POSITION OVERVIEW:

Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.

As our Repair Tech (Guitar), you will provide perform maintenance and repair services on customer-owned instruments and to assist in maintenance of specific store inventory, continually building and increasing the business through great customer experience and quality work.

A few special characteristics that make our Repair Technicians successful:

  • Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
  • Initiative: Able to identify opportunities & issues and follow through on work activities to capitalize or resolve them. Able to learn quickly and take positive action without being requested to do so. Able to develop knowledge and skills including product, store operations, sales, and leadership.
  • Selling: Able to work through GC certification program to gain a base understanding of products and sales techniques.
  • Training: Able to effectively train learners and communicate info and techniques so that they are retained.

As our Repair Technician, you will:

  • Interact with customers, ensuring a positive customer experience
  • Service customer-owned instruments with a high level of craftsmanship
  • Maintain store owned gear, as requested
  • Complete warranty repair work
  • Additional duties as assigned

Requirements:

  • Skilled understanding of repairing Guitars

Preferences:

  • Foundational product knowledge on Guitar Center products

Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.

If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐ext. 2862 or by sending an email to .


Keywords:

guitar repair, musical instruments, customer service, retail, music industry, craftsmanship, employee benefits, guitar maintenance, instrument repair, music technician



  • manchester, United States Guitar Center Full time

    Retail Guitar Repair Tech at Guitar Center summary: The Retail Guitar Repair Tech at Guitar Center provides maintenance and repair services on customer-owned instruments while promoting an exceptional customer experience. This role involves understanding customer needs, delivering high-quality craftsmanship, and maintaining store inventory. As part of a...


  • Manchester, United States Guitar Center Full time

    Retail Guitar Repair Tech at Guitar Center summary: The Retail Guitar Repair Tech at Guitar Center provides maintenance and repair services for customer-owned instruments while maintaining the store's inventory. With a strong focus on customer service, the role involves ensuring a positive customer experience and handling warranty repair work. This...


  • Manchester, United States Guitar Center Full time

    Retail Guitar Repair Tech at Guitar Center summary: The Retail Guitar Repair Technician at Guitar Center is responsible for providing maintenance and repair services on customer-owned instruments while ensuring an exceptional customer experience. Ideal candidates are customer-focused, self-motivated, and possess a skilled understanding of guitar repairs...


  • manchester, United States Guitar Center Full time

    Retail Guitar Repair Tech - Base Pay + Commissions at Guitar Center summary: As a Retail Guitar Repair Tech at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while fostering a positive customer experience. The role requires a passion for music and an understanding of customer service principles, as well as...


  • Manchester, United States Guitar Center Full time

    Retail Guitar Repair Tech at Guitar Center summary: The Retail Guitar Repair Tech at Guitar Center provides maintenance and repair services for customer-owned guitars and store inventory while ensuring an excellent customer experience. This position emphasizes customer focus, initiative in identifying repair opportunities, and effective communication...


  • Manchester, United States Guitar Center Full time

    Retail Guitar Repair Tech at Guitar Center summary: As a Retail Guitar Repair Tech, you will provide maintenance and repair services on customer-owned instruments while ensuring a high level of customer satisfaction. The role emphasizes excellent customer service, proactive engagement, and craftsmanship to enhance the overall customer experience. You...


  • Manchester, United States Guitar Center Full time

    Retail Guitar Repair Tech at Guitar Center summary: The Retail Guitar Repair Tech at Guitar Center provides maintenance and repair services on customer-owned instruments while promoting an exceptional customer experience. This role involves understanding customer needs, delivering high-quality craftsmanship, and maintaining store inventory. As part of a...


  • manchester, United States Guitar Center Full time

    Guitar Repair Tech - Guitar Center at Guitar Center summary: As a Guitar Repair Technician at Guitar Center, you will deliver exceptional service by maintaining and repairing customer-owned guitars and other instruments. Your role involves interacting with customers to ensure a positive experience, while also managing store inventory and performing...

  • Guitar Repair Tech

    6 days ago


    Manchester, United States Guitar Center Full time

    Guitar Repair Tech - Guitar Center at Guitar Center summary: As a Guitar Repair Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while enhancing the customer experience through quality craftsmanship. The role demands excellent customer service skills, initiative, and the ability to connect with...

  • Guitar Repair Tech

    7 days ago


    Manchester, United States Guitar Center Full time

    Guitar Repair Tech - Guitar Center at Guitar Center summary: As a Guitar Repair Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while ensuring an exceptional customer experience. The role requires a strong understanding of guitar repairs, customer service, and the ability to effectively interact...


  • manchester, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, I provide maintenance and repair services on customer-owned instruments while fostering a positive customer experience. My role includes servicing store inventory and completing warranty repair work, all while embodying the spirit of creativity and music....

  • Guitar Technician

    7 days ago


    Manchester, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, I provide maintenance and repair services on customer-owned instruments while fostering a positive customer experience. My role includes servicing store inventory and completing warranty repair work, all while embodying the spirit of creativity and music....

  • Guitar Technician

    7 days ago


    Manchester, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while enhancing the store's inventory. This role emphasizes delivering an exceptional customer experience and nurturing musicians through personalized service. The position...


  • manchester, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while ensuring exceptional customer experiences. This role emphasizes customer focus, initiative, and sales skills, allowing musicians and non-musicians alike to enjoy the joy...


  • manchester, United States Guitar Center Full time

    Guitar Technician at Guitar Center summary: As a Guitar Technician at Guitar Center, you will perform maintenance and repair services on customer-owned instruments while ensuring an excellent customer experience. This role emphasizes customer focus, initiative, and effective training in guitar repair techniques. Guitar Center provides a supportive work...


  • manchester, United States Guitar Center Full time

    Luthier - Guitar Center at Guitar Center summary: As a Repair Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while ensuring a positive customer experience. You will utilize your skills in craftsmanship to service guitars and maintain store inventory, contributing to the company's mission of...

  • Guitar Technician

    7 days ago


    Manchester, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments while ensuring exceptional customer experiences. This role emphasizes customer focus, initiative, and sales skills, allowing musicians and non-musicians alike to enjoy the joy...

  • Guitar Technician

    6 days ago


    Manchester, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, you will provide maintenance and repair services for customer-owned instruments while maintaining a high level of craftsmanship and ensuring an excellent customer experience. This role emphasizes customer focus, initiative, and the ability to train others...

  • Guitar Technician

    7 days ago


    Manchester, United States Guitar Center Full time

    Guitar Technician - Guitar Center at Guitar Center summary: As a Guitar Technician at Guitar Center, you will provide maintenance and repair services on customer-owned instruments, ensuring a high level of craftsmanship and customer experience. You'll have the opportunity to nurture lifelong musicians while performing warranty repairs and maintaining...


  • Manchester, United States Guitar Center Full time

    Luthier - Guitar Center at Guitar Center summary: As a Repair Technician at Guitar Center, you will provide maintenance and repair services for customer-owned instruments while enhancing the store's inventory. The role emphasizes customer service, craftsmanship, and knowledge in guitar repair, contributing to a positive customer experience. Guitar Center...