Creative Financial Staffing | Credit Collections Lead OH

3 weeks ago


columbus, United States Creative Financial Staffing Full time
Senior Credit Collections Analyst
Columbus, OH

The Senior Credit Collections Analyst will be responsible for managing a diverse portfolio of accounts, with a primary focus on retail and B2B collections. This position will report to the Director of Credit & Collections. This role will be eligible for a hybrid work schedule after training. The organization hiring this position is offering a competitive salary, bonus eligibility, as well as medical benefits, retirement benefits, and PTO.


Key Responsibilities
  • Manage and monitor a complex portfolio of retail and B2B accounts
  • Conduct thorough aging analysis for collections
  • Review and release orders with precision
  • Handle incoming calls in a dedicated customer service queue
  • Perform account reconciliations
  • Execute cash application tasks
  • Maintain accurate and up-to-date account records
  • Develop and implement collection strategies
  • Communicate effectively with internal teams and external clients

Requirements
  • Minimum 1+ year of experience in Accounts Receivable and Collections
  • Exceptional written and verbal communication skills
  • Ability to work independently and make critical decisions
  • Strong attention to detail
  • Proficiency in financial record-keeping and analysis
  • ERP experience preferred (NetSuite experience is a plus)

Preferred Qualifications
  • Background in retail or B2B collections
  • Experience with large-scale retail accounts
  • NetSuite ERP system familiarity

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