Job DescriptionJob DescriptionWe are offering a contract to hire employment opportunity for a Billing Clerk in Burr Ridge, Illinois. The role involves various accounting functions, such as billing and accounts receivable, in a dynamic workplace.

Responsibilities:

• Assure confidentiality of sensitive data and adhere to the organization's established procedures.
• Efficiently resolve discrepancies in accounts by obtaining and scrutinizing all relevant information.
• Act as a liaison between various departments, including Order Entry, Finance, and Controllership, to ensure smooth operations.
• Effectively communicate with customers through various channels such as telephone and email to resolve issues.
• Submit precise invoices to clients in a timely manner.
• Handle dispute resolution professionally and efficiently.
• Regularly follow up on outstanding issues to ensure resolution.
• Utilize SAP and Excel for various billing functions.
• Maintain a high level of attention to detail in all tasks.
• Answer inbound calls and provide excellent customer service.

Qualifications:

• Experience: 3-5 years of experience in collections, with a focus on high-dollar, national accounts.
• Technical Skills:
• Proficiency with AIA billing processes.
• Experience with SAP and customer portals.
• Communication Skills: Strong verbal and written communication skills, with an ability to handle challenging conversations professionally.
• Problem-Solving: Adept at resolving billing and payment discrepancies.
• Organizational Skills: Strong attention to detail and ability to manage multiple accounts and priorities simultaneously.
• Education: Bachelor's degree in finance, accounting, or a related field preferred but not required.

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